Impossible to download anything new in Windows 8.1 with error code 0x80070005

I bought this laptop online through amazon, and the name of the company is 'WOOT' (I don't think I'll trust this Co. again)

Whenever I try to download or update, I get these error codes and message:

  1. Identifier of the package: ... UNKNOWN
  2. Path: .................................. UNKNOWN
  3. Error code: ... OX8007000
  4. Source: ............................... Engine
  5. User: ................................... ASUS2013\my name
  6. Context: .............................. Restricted

I tried everything, but nothing seems to work. What should I do?

Can you help me?

Ashok

Hey Ashok,

Thanks for posting your question in the Microsoft Community forums.

I'm sorry to know that you are facing questions on your new PC.  Let me try and help you with the issue that you are facing.

Error 0 x 80070005 is also known as the access denied error. He also occur if system files are corrupt.

1 are logged as administrator?

2 are you facing this problem only when you download on the Windows store?

See the article:

Error 0 x 80070005 in Windows Update when you try to install updates

https://support.Microsoft.com/kb/968003?WA=wsignin1.0

(Kindly, skip the section 'Find malware' ")

If this does not help, I suggest to try to disable the user account control, follow these steps:

1. open user accounts by pressing the Windows key + X, clicking Control Panel, click user accounts and family safety , and then clicking user accounts.

2. click on turn on UAC enabled or disabled. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. Select the use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the checkbox to disable UAC, and then click OK.

Important: User Account Control (UAC) can help prevent your computer from unauthorized changes. It works by asking permission when a task requires administrative rights, such as installing software or changing settings affecting other users. We do not recommend disable user account control. If you turn it off, you must reactivate as soon as possible.

Let us know if it helps. If the problem persists, we will be happy to help you.

Tags: Windows

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