Impossible to find wireless adapter/driver installation does not work

I recently had to open my laptop HP G7 to blow off the dust of my fan and under the keyboard. When I put they keyboard back together, my wifi does not work. I am now on an ethernet connection. Open a network connection, there is no icon wifi adapter. I tried to install the driver, but mid install, I get this message "the driver that you want to delete the files will not be deleted as the corresponding card is not installed". I don't know what that means, but when installation is finished, the Wi - Fi connection does not always appear in network connections, and the driver does not appear in Device Manager. What else can I try?

Hi @king26 ,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I think that after you open your laptop to clean dust from your fan and that breaks down your wireless card is no longer recognized.

I suggest deleting and reinstalling the wireless card, as it can move during the cleaning process.

The driver could not complete the installation because he couldn't find the map to focus on.

Please let me know the results.

Tags: Notebooks

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