Impossible to get the USB flash drive to work

I have a new Satellite L500 with Windows 7 and it will not recognize/install the USB flash drives. A msg comes up saying "software device driver has been properly installed. I tried several flash drives - they are OK & work on other machines - including an another Toshiba running Windows 7.

Other devices work in the USB ports, so the ports are OK.
Windows cannot resolve the problem, I have checked all USB drivers are updated in Device Manager & made a system of analysis of file without success.
The Bank recommended a reload & restore factory default - other options?

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Your laptop comes with Vista or Win7?

You have just upgraded to Vista or Win7 clean setting?

Tags: Toshiba

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    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

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