Impossible (to install office 2003 after repeated failures of the updates for office 2003 re security)

The security update for office 2003 on my XP (SP3) kept failing throughout the last week. I contacted the support of MS PC security by phone and I was transferred from the Department the installation program office at Department of update of security for customer service. And none of them had no idea of what is the problem. I lost patience with MS is supported. I followed some other technique posted on the web for the same question and tried to uninstall office 2003 and re - install. However my new installation of office 2003 meets the following error (same error I got when I tried to apply the security updates)

"Error 2932: an internal error has occurred."
(C:\WINDOWS\Installer\{91E30409-6000-11D3-8CFE-0150048383C9)\graph.ico 131)
Contact the Services de Support technique Microsoft (PSS) for assistance. »

After the Installer rolls back all the facilities. Now I find myself with no office 2003 (I tried office 2007 install with the same result).

I would really appreciate it if other users can help you with a fix for this or MS support engineer.

My desktop is hp pavilion PC under XP (SP3).

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Finally, I was able to get good support from Microsoft. A Microsoft support engineer remotely connected to my machine and was able to fix the installation/update directories corrupted microsoft who were at the origin of the problem. I managed to install office with success and things are back to normal. I had given up hope after my original support request (2 weeks back) and the first experience with the customer. But MS technical support engineers (the less one that helped me yesterday) seem to have a good idea of what was going on and was able to solve my problem quickly. Thank you MS support

Tags: Windows

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