Impossible to install Officejet 4500 g510g-m driver for Win7-64

When I try to install the downloaded file (OJ4500vG510g-m_Full_13_en) extracts the Officejet 4500 g510g-m dirver for Win7-64 bit, then a back screen flashes on the screen for a fraction of a second, then nothing else happens.

Don't know what to do at this point.


Thanks for the clarification.

Please try following these steps and check if this may help:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.

If the problem persists, right-click the computer icon and select manage, then open the Device Manager.

Devote the processor category and specify which processor you use on your PC.

Kind regards

Tags: HP Printers

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