Impossible to install the search plugin

Trying to install a search plugin on win7 laptop running Firefox 11, but I get a message "sorry, you must use a Mozilla based browser to install a search plugin. I had no problem installing when you use Firefox 10.0.2.

Also, make sure that you are not blocking JavaScript.

Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

See also:

Tags: Firefox

Similar Questions

  • Impossible to install a search plugin

    OS X 10.8.5, Firefox 24.5.0

    1. click on the drop-down menu in the Firefox search box.

    2. a list of installed search engine plugins appears with "Manage search engines...". ». Click on this button.

    3. click on «Get more search engines»

    4. https://addons.mozilla.org/en-US/firefox/search/?atype=4 will open in a new tab select DuckDuckGo HTTPS/SSL or YouTube.

    5. click on the green button "+ add to Firefox".

    6 Firefox /mozilla.org complains in a dialog box: "sorry, you need a browser based on Mozilla (like Firefox) to install a search plugin.»

    Oops, I use Firefox 24.5.0.

    Any ideas how to solve this problem? Thank you.

    Info from help > troubleshooting is below.

    ==================

    The application databases

    Name: Firefox
    Version: 24.5.0
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; RV:24.0) Gecko/20100101 Firefox/24.0

    Extensions

    Name: Adblock more
    Version: 2.0.3
    Enabled: true
    ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

    Name: BetterPrivacy
    Version: 1.68
    Enabled: true
    ID: {d40f5e7b-d2cf-4856-b441-cc613eeffbe3}

    Name: Clip to DEVONthink
    Version: 1.2.3
    Enabled: true
    ID: Clip-to-DEVONthink@devon-technologies.com

    Name: Collusion
    Version: 0.16.3
    Enabled: true
    ID: jid1-F9UJ2thwoAm5gQ@jetpack

    Name: DoNotTrackPlus
    Version: 2.0.9
    Enabled: true
    ID: [email protected]

    Name: DownloadHelper
    Version: 4.9.15
    Enabled: true
    ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

    Name: DownThemAll!
    Version: 2.0.13
    Enabled: true
    ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

    Name: Element hidden Helper for Adblock Plus
    Version: 1.2.1
    Enabled: true
    ID: [email protected]

    Name: Flashblock
    Version: 1.5.17
    Enabled: true
    ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}

    Name: Image Google/Yandex search link fix
    Version: 1.4.1
    Enabled: true
    ID: jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack

    Name: Lucifox
    Version: 0.8.4
    Enabled: true
    ID: [email protected]

    Name: Delete Cookies for the Site
    Version: 0.62
    Enabled: true
    ID: {06997db0-c027-4d5f-bd37-b0d9230226ea}

    Name: ScrapBook
    Version: 1.5.3
    Enabled: true
    ID: {53A03D43-5363-4669-8190-99061B2DEBA5}

    Name: User Agent Switcher
    Version: 0.7.3
    Enabled: true
    ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}

    Name: disconnect
    Version: 1.0.1
    Enabled: false
    ID: [email protected]

    Name: selectivecookiedelete
    Version: 4.1
    Enabled: false
    ID: [email protected]

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    accessibility.typeaheadfind.flashBar: 0
    Browser.cache.Disk.Capacity: 307200
    Browser.cache.Disk.smart_size_cached_value: 768000
    Browser.cache.Disk.smart_size. Enabled: false
    Browser.cache.Disk.smart_size.first_run: false
    Browser.cache.Disk.smart_size.use_old_max: false
    Browser.Display.use_document_fonts: 0
    Browser.history_expire_days. Mirror: 180
    browser.places.smartBookmarksVersion: 4
    Browser.sessionstore.restore_on_demand: false
    Browser.Startup.homepage: file:///Volumes/Data/Oro/_Blank Page.html
    Browser.Startup.homepage_override.buildid: 20140421162246
    Browser.Startup.homepage_override.mstone: 24.5.0
    dom.mozApps.used: true
    extensions.lastAppVersion: 24.5.0
    make .minimum - size.x - West: 13
    make. Name.monospace.x - West: Monaco
    make. Name.sans - serif.x - West: Lucida without
    make. Name.Serif.x - West: Calibri
    make. Size.variable.x - West: 13
    gfx.blacklist.WebGL.MSAA: 4
    network.cookie.prefsMigrated: true
    places.database.lastMaintenance: 1399518177
    places. History.expiration.transient_current_max_pages: 104858
    places.last_vacuum: 1331401559
    plugin.disable_full_page_plugin_for_types: application/pdf
    plugin.importedState: true
    plugin. State.iphotophotocast: 0
    plugin. State.Java: 0
    plugin. State.sharepointbrowserplugin: 0
    Print.MacOSX.PageSetup - 2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
    Print.print_bgcolor: false
    Print.print_bgimages: false
    Print.print_colorspace:
    Print.print_command:
    Print.print_downloadfonts: false
    Print.print_duplex: 0
    Print.print_evenpages: true
    Print.print_footerleft: & U
    Print.print_footerright:
    Print.print_headerright: & D
    Print.print_in_color: true
    Print.print_margin_bottom: 0.5
    Print.print_margin_left: 0.5
    Print.print_margin_right: 0.5
    Print.print_margin_top: 0.5
    Print.print_oddpages: true
    Print.print_orientation: 0
    Print.print_page_delay: 50
    Print.print_pagedelay: 500
    Print.print_paper_data: 0
    Print.print_paper_height: 11 h 00
    Print.print_paper_name:
    Print.print_paper_size_type: 1
    Print.print_paper_size_unit: 0
    Print.print_paper_width: 8.50
    Print.print_plex_name:
    Print.print_printer:
    Print.print_resolution: 0
    Print.print_resolution_name:
    Print.print_reversed: false
    Print.print_scaling: 0.60
    Print.print_shrink_to_fit: false
    Print.print_to_file: false
    Print.print_unwriteable_margin_bottom: 17
    Print.print_unwriteable_margin_left: 25
    Print.print_unwriteable_margin_right: 25
    Print.print_unwriteable_margin_top: 17
    privacy.clearOnShutdown.cookies: false
    privacy.clearOnShutdown.downloads: false
    privacy.clearOnShutdown.formdata: false
    privacy.clearOnShutdown.history: false
    privacy.clearOnShutdown.sessions: false
    Privacy.CPD.Cookies: false
    Privacy.CPD.Downloads: false
    Privacy.CPD.FormData: false
    Privacy.CPD.History: false
    Privacy.CPD.sessions: false
    Privacy.donottrackheader.Enabled: true
    privacy.sanitize.migrateFx3Prefs: true
    privacy.sanitize.sanitizeOnShutdown: true
    privacy.sanitize.timeSpan: 0
    Security. OCSP.require: true
    Security.warn_viewing_mixed: false
    Storage.vacuum.Last.index: 1
    Storage.vacuum.Last.places.sqlite: 1399078504

    Graphics

    Device ID: 0 x 166
    GPU accelerated Windows: OpenGL 2/2
    Vendor ID: 0 x 8086
    WebGL Renderer: Intel Inc. - Intel Graphics HD 4000 engine OpenGL
    windowLayerManagerRemote: false
    AzureCanvasBackend: quartz
    AzureContentBackend: no
    AzureFallbackCanvasBackend: no

    JavaScript

    Incremental GC: true

    Accessibility

    Enabled: false
    Prevent accessibility: 0

    Versions of the library

    NSPR
    The expected minimum version: 4.10.2
    Version: 4.10.2

    NSS
    The expected minimum version: 3.15.4 based ECC
    Version: 3.15.4 based ECC

    NSSSMIME
    The expected minimum version: 3.15.4 based ECC
    Version: 3.15.4 based ECC

    NSSSSL
    The expected minimum version: 3.15.4 based ECC
    Version: 3.15.4 based ECC

    NSSUTIL
    The expected minimum version: 3.15.4
    Version: 3.15.4

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