Impossible to install the software to receive error message like "16-bit MS-DOS subsystem config.nt msiexec.exe file system not suitable for running MS-DOS and Microsoft Applications."

Hello

Original title: problem installing the software
 
When my wife tries to install software (for example the updates of Windows or Itunes) on his Dell laptop (Windows Vista Home Premium), she gets this error developed box.
"the 16-bit MS-DOS subsystem
The msiexec.exe config.nt file this system is not suitable for running MS-DOS and Microsoft Applications. »
Grateful for any ideas on how to fix this problem!

Hello

1. what 16-bit or software program you try to run? Should I use the CD Rom drive?

2 - is the question also appear during the installation of Windows updates?

3. have you made changes on the computer before this problem?

Follow the methods and check them out below:

Method 1: Perform a clean boot and check.

 

To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135


Please note:  After troubleshooting, be sure to start your computer in normal mode by following step 7.

Method 2:

Run an analysis of auditor of system files on your computer and check for the issue.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Method 3: Solve problems with programs that cannot be installed or uninstalled

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

Hope the above information is helpful.

Tags: Windows

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