Impossible to install the USB/mouse driver

I recently was unable to use my external mouse. Similarly, I was unable to use USB keys.

Whenever I plug in a 'sound' in the registers of the computer as a USB is detected, but the driver cannot be installed.

In Device Manager", the USB/mouse device appears with a yellow exclamation point, which specifies that it is Error 52 - cannot verify the digital signature.

I tried to use 'Device Manager' to uninstall and reinstall, but without success. Similarly, I tried the 'Microsoft Fix it' program ' with similar results.

The computer is running Windows 7 with a 64-bit operating system.

Any help would be greatly appreciated!

James

Hi James,

1. what fixit from microsoft that you ran on the computer?
2. What is the brand and model of the mouse?
3 did you do changes on the computer before the show?

Code 52 says, Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might be installed a file that is signed incorrectly or damaged, or maybe it's a malicious software from an unknown source. (Code 52)

See the article for more information.

Error codes in the Device Manager in Windows
http://support.Microsoft.com/kb/310123/en-us

I would like you see below and follow the suggestions in the article.

Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems

What to do when a device is not installed correctly
http://Windows.Microsoft.com/en-CA/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

Additional information:

Please refer to the suggestions of Gokul T answered the 10 March 2010

Error code 52 - USB ports not recognizing not connected USB devices, declaring that "Windows cannot verify the digital signature for the drivers required for this device.
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/error-code-52-USB-ports-not-recognizing-connected/2379017c-D513-478C-A184-0d1b7cd408b2

Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/

I hope this helps to solve the problem. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

Tags: Windows

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