Impossible to place pdf

Hello to you all,.

because today, I'm not able to place pdf files in Indesign (7.04) Win XP. The German error message is 'Öffnen der PDF-Datei fehlgeschlagen' translated it would be something like "cannot open the pdf Document.

A restart of my computer DIND change anything. Old INDD documents with pdf files open without an error message. An attempt to reload the same pdf file in the same framework fails. (same error)

Any suggestions?

If you create a new user account, log on to it and try the same thing, okay?

If so, connect again to the original account and try trashing preferences (see replace your preferences)

If this isn't the case, I think that your installer has been damaged and you should first try a "repair" install by inserting the original disc and running the installer and if this also fails to solve the problem, uninstall, reboot, run the cleanup tool (see resolve installation problems with the CS5 cleaner tool and it also works for CS3) restarts, run MSConfig and disable all startup not essential, including antivirus, anti-malware programs, help browser and toolbars, instant messengers and iTunes, reboot and reinstall. Run MSConfig again to restore the normal startup.

Tags: InDesign

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