Impossible to read some (not all) with WMP11 avi files or another player with my laptop with Vista, but it's OK to read them on my desktop with XP. Can anyone help? Please,

I installed K-Lite Codec pack, but it did not help.

Hi dragon52s

 

 

This can also occur if the audio drivers on the computer have been corrupted.

  • Use Windows Update or access the sound device manufacturer's Web site to see if an updated driver is available.
  • Use Device Manager to check the status of your audio device.

To check the status of your sound device

1. click on Start, right-click computerand then click Manage.

2. in the left pane, click Device Manager.

3. in the pane, expand sound, video and game controllersand then find the name of your audio device.

4. do one of the following:

·         If your audio device is listed, but the icon has a red 'X', the device has been disabled. To activate the device, right-click the icon, and then click Activate.

·         If your audio device is not listed in the right pane, expand other devices. If the Multimedia Audio Controller appears in the list, right-click on the icon and then click Update driver software. Follow the on-screen instructions to find and install the driver software.

If you are not able to find and install the correct driver software, go to the Web site of your computer or the manufacturer of your sound device manufacturer for assistance.

  • If you do not have a sound device installed on your computer, install an audio device and then try to play the file again. For more details, go to your computer manufacturer or sound device manufacturer's Web site.
  • If you try to play a file on the Internet, try again later. The server may be temporarily unavailable or there could be a network problem.
  • If you try to play an MP3 file that contains compressed ID3 headers, make a copy of the file and then use an ID3 tag non - editing program Microsoft to remove or reset the file's ID3 headers.

The ID3 header is a part of the file that stores the album information of the song (for example, the song name, artist name, album name and kind). This information is sometimes called tag. After you remove the headers ID3, Windows Media Player should be able to play MP3 files.

For more information please visit the link below.

Windows Media Player C00D11B1

http://Windows.Microsoft.com/en-us/Windows7/C00D11B1

Halima S - Microsoft technical support.

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Tags: Windows

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