Impossible to read the file (error message read - windows media encountered a problem while playing the file)

I downloaded a video from you tube, I looked at it & it was perfectly ok, I wanted to watch it again today, but when I pressed play, I got the above message, I downloaded a couple more videos of you tube had the same message when I tried to play them. I have other downloads you tibe that work well, please can you advise me because I don't understand.

PS I am a novice when it comes to computers, thanks

Hi Carolmcenhill

 

 

1. what is the operating system that you are using?

2 what is the format of the file that you downloaded from YouTube?

3 how you try to download the file to your tube?

4 what player you use to play, tube you new file?

If you use WMP (Windows Media Player) to Windows 7, then try the following:

Problem WMP settings:

 

http://Windows.Microsoft.com/is-is/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

We hope to hear from you soon.

Tags: Windows

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