Impossible to remove or uninstall anti-virus administrator software
I tried to remove this virus protection software, but I keep getting these messages who turns essentially the same: "Confirmation of necessary administrator" or "access denied user administrator account needs. Despite everything, I am the registered owner, the user only and open a session as an administrator. but, apparently, cannot remove this software at will. This issue is seriously interrupt my work schedule by blocking programs opens once the downloads have reached the end. I know that these programs are safe and harmless but this "free antivirus software" is controlling my computer and now it seems that I am stuck. I want this program off my computer now, so any help will be most appreciated!
Thanks for your response and I apologize for not naming software, but I thought that we were warned not not provide company names, etc. This program is of Avast, referred to as Avast anti-virus program. Let me clarify that I have not installed this software. It was installed by an outfit without my authorization, which announced themselves as a computer repair shop. I took my laptop to this company for an estimate of cost to repair a hardware problem with the speakers. As you can imagine it's a story for another day.
Respectfully,.
Avast provide a removal tool to remove the program if you have problems using other uninstall methods:
"Uninstall our software with the help of avastclear"
http://www.avast.com/en-us/uninstall-utility
And here's how to start safe mode to run the downloaded removal tool.
'Advanced options boot (including safe mode).
Tags: Windows
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Welcome to the Microsoft Answers site!
during the uninstallation of Kaspersky products such as Kaspersky Internet Security, Kaspersky Anti-virus , it leaves some files on the computer and is not completely uninstalled. But you can remove it completely using Kaspersky remover tool. Download the tool and remove the program completely. Search using your favorite for more information search engine.
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Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Kind regards
Amal-Microsoft Support.
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