Impossible to uninstall my windows laptop computer synchronization application

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  Hi there @kgoen81

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you receive a message from a missing file, and that your system does not start. I'm happy to help you.

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  DavidTrx wrote:

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  It is all the information I can give at the moment.  I forgot to mention I am running Windows XP I hope that helps also.  With everything says I don't understand why will not load the drivers required for this device.  For any help or suggestion will be greatly appreciated.  Thank you all

  Hello

  -What is the driver version you are using?

  The latest version is ver.v1.4.6.0 out June 19, 2012.

  I recommend you to please update the USB drivers on your computer and check if it helps.

  How to manage devices in Windows XP
  http://support.Microsoft.com/kb/283658

  If this does not help, I would recommend you to please contact Samsung support for assistance.
  http://www.Samsung.com/us/support/

  There is a community forum for Samsung where you can ask questions.
  http://www.Samsung.com/us/support/owners/product/Sch-I535MBCVZW

  Hope this information helps.

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  -End