Impossible to uninstall silverlight to install the most recent version, and not a windows package valid

Microsoft silverlight

cannot uninstall the previous version of silverlight, I think, to install the latest version. error open. Check that the patch exwhen I try to remove this package_correctif add/delete error shows could not be ists and that you can access it, or contact the application vendor for veerify that it is a valid windowpackage. s hotfix install. also do not know how to check to see what my computer is if it's 65 bits or bits 35

Hello

· What is the exact error message that you receive with the error code as appropriate?

You can see the links below and try the steps and check if it helps: http://www.microsoft.com/getsilverlight/Get-Started/Install/uninstall-arp-win.aspx

How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer: http://support.microsoft.com/kb/2438651

If this is not enough, then I suggest you to send your application in Silverlight forum for assistance on the issue: http://forums.silverlight.net/forums/13.aspx

Note: To check the version of Windows installed, you can follow the steps from the link below: how to determine whether a computer is running a 32-bit version or the 64 bit version of the Windows operating system: http://support.microsoft.com/kb/827218

Tags: Windows

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