Impossible to update iOS, cannot check my password

I upgraded my iPhone 6 and iPad Pro iOS 9.3.3 without problem on my first Apple ID then I tried to update my iPad like 4 (currently on 9.3.2). I use an Apple ID secondary on this device and got the message "cannot control upgrade." An error occurred when checking for the software update. "I have reset the iPad and received a message saying that I need to enter my password after restart of the iPad. I've entered my password and got the message "audit failed. "There is a connection to the Apple ID server error". I then tried to disconnect from iCloud and got the same message. I logged on my secondary iCloud account using Safari on my Mac without problem.

In summary: cannot update iOS, cannot check my password and can't log icloud for my iPad.

Any suggestions?

David

Your iPad 4 has a good internet connection? You use a VPN or other device to usurp your location? The parameters of your region and time zone are compatible with your actual location?

Tags: iPad

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