Impossible to update iTunes, error: cannot install, installed an older version of Hello
Original title: installed old version of Hello
I am trying to install updates for Quicktime and iTunes, and I get "cannot install, installed an older version of Hello. I tried to uninstall Hello and it can't find the file. I don't find the file either. Help!
Hello
Try the suggestions in the account below, with Apple support article and check if that helps you install the latest version on iTunes.
http://support.Apple.com/kb/ht1925
http://support.Apple.com/kb/ht1926
If this does not help, you will need to contact Apple support.
Hope this information is useful.
Amrita M
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
Similar Questions
-
Original title: I can't update iTunes for the life of me!
I get "Error writing to file C:\Config.Msi\4de64c3.rbf check that you have access to this directory"
I just bought an iPad and wanted to put pics on it from my PC. It must be through iTunes 10.6.3 or later version. I'm completely frustrated by this. I was not able to update my iTunes in months.
Hello
Did you download and save iTunes on the desktop > then right-click > select run as administrator to install?
If you don't have anything done, see if this information helps you.
"Not to install iTunes or QuickTime for Windows"
http://support.Apple.com/kb/HT1926
«Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7»
http://support.Apple.com/kb/HT1923
If the advice already given does not, please contact Apple for assistance.
"iTunes support-how to use iTunes.
http://www.Apple.com/support/iTunes/
"Contact iTunes Support.
http://www.Apple.com/support/iTunes/contact/
Or ask in the community Apple iTunes:
https://discussions.Apple.com/community/iTunes
See you soon.
-
I'm trying to update Adobe reader & cannot install uninstall as advised
See the link below for advice.
Thanks to s. Shekhar
Good luck
-
Satellite A50-111: I get an error: cannot install MBR disks
I have a satellite A50-111. The system with the error would not start a system disk and tried to boot from the network.
To get the pc working, I tried to reinstall Win XP Pro, but I get an error: cannot install MBR disks
How to solve this?
Jon
Hello
Have you tried to install the unit using the supplied restore CD?
-
nitro loading a pdf editor and this error comes we - error cannot install the single window service
someone sees this error I'm not able to load my nitro now and it has always worked. error saying error-could not install the stop service my other programs such as microsoft office.
Hi Sandra,.
Thanks for posting in the Microsoft community
I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.
I suggest you try the steps from the following link:
Q10271 - PRB: error: cannot install the Windows Service
http://KB.nitropdf.com/article.aspx?ID=10271Hope this information is helpful and let us know if you need more assistance. We will be happy to help.
-
Error - cannot install to root - CC want to put cc aps internal SSD flash disk
Error - cannot install to root - CC want to put cc aps internal SSD flash disk. (I know LR5 go on Mac OS disk...)
But what about the rest of the aps?
Thanks for the note Jeff... Finally, I have determined that you must create an Applications folder on the SSD drive. (Of course) Make sure that your installation in the CC office location points to the SSD...
then all is good...
LR5 (according to Adobe) MUST be present on your OS drive... Thanks again!
-
After the execution of Windows 7 for 2 years that I now have a windows message facility is illeagal. Tried to reinstall windows, but the message is cannot install a previous version
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - M892G - 84D7W-VYVVB
Windows product key hash: 8URszDmqchXk0nyLWXx2jditWJE =
Windows product ID: 00359-030-0078141-85521
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {656CCD50-41C9-41C3-968E-D29BBD46AA74} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: MicrosoftOGA data-->
Office status: 100 authentic
Microsoft Office XP Professional - 100 authentic
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\IEXPLORE.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{A9BF75C2-FBF3-4795-953B-E259BD0C2131} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-VYVVB 00359-030-0078141-85521 5 S-1-5-21-1580701254-2691487138-3117158855 HP-Pavilion ,FK484AAR-ABA m9400t American Megatrends Inc.. 5.33 20081107000000.000000 + 0009CE93307018400FA 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office XP Professional 10 roTAwuyn2K8JnfnZ5p70qCWUSww = 54186-640-4025656-17423 14 97728824C57890A Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-030-007814-01-1033-7600.0000-3102009
Installation ID: 010516027730660442597094592351394511091775644602024082
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: VYVVB
License status: licensed
Remaining Windows rearm count: 5
Trust time: 10-02-2012 17:32:36Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 10:1:2012 07:16
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: LAAAAAEAAAABAAEAAQABAAAAAgABAAEA6GFOQjaxCJyw9OJsCMr4P8RozDE =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
LASRYVITRAGE HPQOEM SLIC-CPC
GSCI HPQOEM SLIC-CPC
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPCHave you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
----------------------
Have you installed a new hardware or software since you started facing this problem?Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.
What Antivirus utility you installed?
What's your date and time correct?
-
Cannot install the Trial Version of the
I downloaded and installed the creative cloud and tried repeatedly to TRY (download trial version) Adobe Illustrator. First several times he hung up to 42%, then I read to turn off my security software, I did, and then it downloaded at 84% and STOPPED.
Oh and I uninstalled works and again with the same negative results.
One step away from giving up this software quite. : s
Here is the error message I get:
< PRE > exit code: 6
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 2 error (s)
-Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.
ERROR: third charge useful Installer vcredist_x64.exe failed with exit code:-2147024546
ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 64). Please try to install by double-clicking the executable file to "Illustrator CC VC 2012 Redist (x 64) 2014\payloads\Microsoft 8_LS20_win64\Adobe C:\Users\Shirley\AppData\Local\Temp\{7CF564E6-DC33-4AB6-9F6C-65437FF349FD}\Illustrator_1 \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com
-------------------------------------------------------------------------------------
< / PRE >
-
On Win 7 after update itunes Error Message error 7 (Windows error 127) whenever I have start download iTunes
HI MikeGeorgen,
I understand that you have updated iTunes on your Windows 7 computer, but now you see an error when you try to open it. I know it's important to have iTunes working properly, so you can sync your device, so I'm happy to help you.
Make sure that you logged in as an administrator on your computer, and that you have the latest Windows updates. Then check out the additional troubleshooting steps that are listed here:
Remove and reinstall iTunes and the components of the software for Windows 7 and later versions
Thank you for using communities Support from Apple. See you soon!
-
Impossible to update itunes in win 10
Impossible to update iTunes in win 10
Search in all Apple Software Update applications and open it. He checks the updates all Apple software on your pc Windows 10 HP.
-
Install the older version before the upgrade version
I have a similar situation but different problem: my iMac crash and had a new hard drive replaced and need to reinstall Adobe CS2 to upgrade to CS5 (version bought several years ago). Problem is now impossible to install CS2 on the new Mac OS X EL Capitan version 10.11.5. You have to install CS2 in order to continue to install CS5. The CS2 DVD cannot start the installation! He said that the PowerPC applications are more supported. But I bought the CS2 and CS5 (improved version) with licenses valid and authentic. How to solve this problem? Help, please. Thank you.
You need not install the older version to install/activate the upgrade. All updates are stand-alone versions. When you go to activate the version upgrade, that he determines that there is no version older than qualification and asking you to identify the old version and provide its serial number as proof that you are eligible to use the upgrade.
-
How can I install an older version of Aperture?
Hi all
I use a MacBook Pro mid-2010.
For some time it has been my main work laptop and I was always updated to the latest versions of OS X.
My hobby is photography so in 2012, I also bought Aperture and I also kept up to date.
However, after upgrade to OS X El Capitan (10.11 I think) my laptop performance gradually declined and he became very slow. I also bought a new laptop and my Mac has become my second laptop.
I decided to go back to the roots and install OS X Lion on it (10.7.5).
However when I try to download and install the latest version of the opening (3.6), I get an error message that OS X 10.10 is necessary...
Can someone tell me how can I find and install an older version of Aperture (for example the 3.4.5 which I think is the last version that supports the 10.7 Lion)?
Thank you!
You still have the original installer DVD for Aperture?
You need a full installer for Aperture 3. If you bought version Aperture box with a serial number, use this DVD. Then update to this version of the opening page of Apple Aperture download 3.4.5 update 3.4.5
There is no way to download a complete Installer for Apple Aperture, because the opening is is sold and implemented to the point. The only that downloadable version is 3.6 since the AppStore opening, if you already updated to this version of the AppStore. Then you can reinstall 3.6 of the opening of the history of your purchases (fourth tab from the AppStore). Download page for Apple on the supprt page has only updated for the opening, but not full installers.
If you do not have a separate installation program use your Time Machine backups and go back as I have the time of your days of Lion, if the backup history is going well. Restore an older version of the opening of the Applications folder. New versions of opening 3.3 is self contained and you can simply copy them into the Applications folder.
-
Flash player v10.02.159 installed - how can I install an older version?
Hi all, any help will be appreciated.
I've read all the relevent messages in this forum and I have tried the various suggestions. (used the Adobe uninstaller program, used the different packages on x 64 help page; clean installs and uninstalls with RevoUninstaller Pro) shockwave for Director is on Firefox, but wouldn't even download on IE. (I do not use it IE anyway, but...)
I am running XP pro x 64. I have Firefox and Internet Explorer 8 32 bit v v3.6.16. I don't have 64-bit installed.
When I upgraded to v 10, it wouldn't install on a browser. The error message for the installer of Flash player 10.2 reads:
I'm also in Chrome. I have never updated the reader, to make it work there (thank God!) (There is no indication in the extensions folder)
I tried to install an older package, the flashplayer 9r280_win.exe and the Brothersoftdownloader_for_Adobe_Flashplayer. -clean installs and uninstalls each time., also with no luck.
Can someone tell me how to install an older version, until the 64-bit version works for me? Or - if there is a problem that has not been posted yet - I'm game to try.
Ta
You can try if the MSI installer works best; Download from http://www.adobe.com/products/flashplayer/fp_distribution3.html
If it is not the case, archived versions of FP are at http://kb2.adobe.com/cps/142/tn_14266.html
-
I installed an older version of clue on my computer. The game does not work very well. I tried to uninstall, but "the data is corrupted". The geek squad told me to reinstall the program. It does not have to uninstall the game. I tried to untalling through the drive and Control Panel. Help me please.
Nevertheless, the issue has nothing to do with Windows Update. Please start a new thread in this forum for assistance: http://social.answers.microsoft.com/Forums/en-US/w7programs/threads
How to start Windows 7 Mode safe
http://www.bleepingcomputer.com/tutorials/tutorial61.html#Windows7 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft -
Cannot install xp
everytime I try to reinstall windows xp pro, I get "version that you are trying to install is older version.
E-mail address is removed from the privacy *.
How to do a clean install of Windows XP
Start by changing the BIOS setting to start from the CD drive first.
Then see below:Michael Steven: http://www.michaelstevenstech.com/cleanxpinstall.html
more information: http://windowsxp.mvps.org/XPClean.htm
and: http://www.theeldergeek.com/clean_installation_of_windows_xp.htm
also: http://www.bootdisk.com/Also, make sure you have the drivers you need for your mother, video card
card, sound card, etc.
Try Belarc Advisor: http://www.belarc.com/free_download.html
He did a good job of providing a wealth of information, including key software codes
and you will need drivers for devices.If you perform a clean installation on an existing PC which has XP already installed:
Check your code CD Key corresponds to what Belarc Advisor reports to your existing installation.
Note: Windows OEM installs usually come with a sticker on the PC or laptop and may not match the installed key factory.
Note: A number of vendors now supply restore CD or a restore hard disk partition
and, usually, do not provide a Windows XP CD.J W Stuart: http://www.pagestart.com
Maybe you are looking for
-
I don't know if it's actually a Firefox problem, but I was not able to reproduce it in another program. It is not that the graphics are completely lacking, just everything what needs to be visible in my FIrefox window is not, and I can see the same b
-
Re: Question of HDD SATA of Satellite P750 - 02Q (type and number)
Hi, I think to upgrade the hard drive of my Satellite P750 - 02Q, but I know not what SATA type it is (SATA I or SATA II and SATA III), and how disc can support? I think to slot in a SSD drive in there, but if she can support the SATA 2 drives, I can
-
OID need to run SNMP queries for the CPU usage, etc. in Win XP
Hello I am unable to get the details (CPU Util, Util Swap) of windows using SNMP (SNMP4j.jar) machine. The SNMP service is running on the Windows XP system target. Where can I find the correct OID for windows XP to retrieve these settings? Join the c
-
I want my installed with computer DVD burner to work by writing on DVD.
DVD - RW driver is not written on the DVD but writes on CD, no error code is given, I have NERO 10 installed on my computer. I have an external burner installed also, but that burns both DVD and CD on its own. Anais fine E
-
Trying to establish a L2TP IPSec VPN tunnels between remote Windows XP and Windows 2003 RRAS server customer. XP remote client and the RRAS W2003 server are behind routers RVS4000. Have established that the RRAS W2003 server will accept connections L