Impossible to update iTunes, error: cannot install, installed an older version of Hello

Original title: installed old version of Hello

I am trying to install updates for Quicktime and iTunes, and I get "cannot install, installed an older version of Hello.  I tried to uninstall Hello and it can't find the file.  I don't find the file either.  Help!

Hello

Try the suggestions in the account below, with Apple support article and check if that helps you install the latest version on iTunes.

http://support.Apple.com/kb/ht1925

http://support.Apple.com/kb/ht1926

If this does not help, you will need to contact Apple support.

http://www.Apple.com/support/

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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