Impossible to update itunes

Hi all

I am running OS X Yosemite 10.10.4 on an early 2011 15-inch macbook pro.

When I try to update itunes, the app store says:

"An error has occurred.

Unable to connect to the Apple software update server. »

I had a look in the console and this is the text that came when this error occurred:

"

07/02/2016 11:53:24.097 am storeuid [489]: UIServiceDelegate: accept the new connection < NSXPCConnection: 0x7fbe72514f00 > connection from pid 619 with interface < UIServiceInterface: 0x7fbe725306b0 > (PID 619)

07/02/2016 11:53:24.105 am storeaccountd [389]: AccountServiceDelegate: accept the new connection < NSXPCConnection: 0x7f8f03f651f0 > connection from pid 617 with interface < AccountServiceInterface: 0x7f8f071e83a0 > (617 PID)

07/02/2016 11:53:33.526 am com.apple.WebKit.WebContent [619]: NSXPCConnection: 0x7fbdd255df40 > connection to the service named com.apple.storeassetd: WARNING: Exception caught during the decoding of the response received to the message ' incompatibleUpdatesWithReplyBlock:', dropping the incoming message and call block failure.

Exception: Exception during decoding argument 0 (#1 of invocation):

< French: 0x7fbddc536350 >

return value: void {v}

target: {@?} 0 x 0 (block)

argument 1: {@ "NSArray"} 0 x 0

Exception: value for key 'NS.objects' has been unexpected class 'CKUpdate '. Allowed are classes ' {)

NSData,

NSString,

NSArray,

NSDictionary,

NSDate,

NSNull,

NSNumber

)}'.

07/02/2016 11:53:33.527 am com.apple.WebKit.WebContent [619]: NSXPCConnection: 0x7fbdd255df40 > connection to the service named com.apple.storeassetd: WARNING: Exception caught during the decoding of the response received to the message ' incompatibleUpdatesWithReplyBlock:', dropping the incoming message and call block failure.

Exception: Exception during decoding argument 0 (#1 of invocation):

< French: 0x7fbddc685bb0 >

return value: void {v}

target: {@?} 0 x 0 (block)

argument 1: {@ "NSArray"} 0 x 0

Exception: value for key 'NS.objects' has been unexpected class 'CKUpdate '. Allowed are classes ' {)

NSData,

NSString,

NSArray,

NSDictionary,

NSDate,

NSNull,

NSNumber

)}'.

07/02/2016 11:53:33.547 am com.apple.WebKit.WebContent [619]: NSXPCConnection: 0x7fbdd255df40 > connection to the service named com.apple.storeassetd: WARNING: Exception caught during the decoding of the response received to the message ' incompatibleUpdatesWithReplyBlock:', dropping the incoming message and call block failure.

Exception: Exception during decoding argument 0 (#1 of invocation):

< French: 0x7fbddc626680 >

return value: void {v}

target: {@?} 0 x 0 (block)

argument 1: {@ "NSArray"} 0 x 0

Exception: value for key 'NS.objects' has been unexpected class 'CKUpdate '. Allowed are classes ' {)

NSData,

NSString,

NSArray,

NSDictionary,

NSDate,

NSNull,

NSNumber

)}'.

07/02/2016 11:53:33.548 am com.apple.WebKit.WebContent [619]: NSXPCConnection: 0x7fbdd255df40 > connection to the service named com.apple.storeassetd: WARNING: Exception caught during the decoding of the response received to the message ' incompatibleUpdatesWithReplyBlock:', dropping the incoming message and call block failure.

Exception: Exception during decoding argument 0 (#1 of invocation):

< French: 0x7fbddc626570 >

return value: void {v}

target: {@?} 0 x 0 (block)

argument 1: {@ "NSArray"} 0 x 0

Exception: value for key 'NS.objects' has been unexpected class 'CKUpdate '. Allowed are classes ' {)

NSData,

NSString,

NSArray,

NSDictionary,

NSDate,

NSNull,

NSNumber

)}'.

07/02/2016 11:53:43.322 am via [239]: wifi scan failed with the error: Domain error Code = com.apple.wifi.apple80211API.error = 6 "the operation could not be completed. (com.apple.wifi.apple80211API.error error 6.) »

"

Buncha jargon it on my end. hoping a computer tech beautiful genius can help out me. Cos I don't want to pay $39 just to get help on the official apple support team!

Many thanks in advance,

Michael.

Download the latest version of iTunes from the following site.

http://www.Apple.com/iTunes/download/

Tags: Mac OS & System Software

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