Impossible to update KB 2680317 (Microsoft Works 9)

Cannot update KB 2680317 (Microsoft Works 9). Ive tried several times the function 'repair' Microsoft. She claims that she found and fixed the problems, but it doesn't matter now how many times I try to download it again.

Hello

1. do you get any error code or error message?

2 have you made changes on the computer before this problem?

I would suggest trying the following methods and check if it helps.

Method 1:

Reset Windows Update components and check if that helps.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Method 2:

Put the computer in a clean boot state, and then try to install the update and check if you get the same error.

Step 1: How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

http://support.Microsoft.com/kb/929135

Note: once you have completed troubleshooting, try the procedure described in step 7 to reset the computer to start as usual.

Step 2:

Download and install the update manually and check.

http://support.Microsoft.com/kb/2680317

Method 3:

Try the steps in the following Microsoft article and check if it helps.

Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.Microsoft.com/kb/2509997

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

For more information, see the following Microsoft article.

The problems with the installation of the updates:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

Hope the information is useful.

Tags: Windows

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