Impossible to update my credit card in the product section and cloud Fomuls Adobe Creative

Hello, like many people in another forum (subscription of your creative cloud needs attention ) I have the same problem with my credit card. Since last month, everytime I try to update, it is write me the same message:

"Attention! Recently there is a problem with your payment. To update payment information and receive uninterrupted service. »

And as far as I know there is nothing wrong with my Visa card (it worked perfectly well last year), so I chatted with online support told me to wait 48 hours for updating my credit card, which of course, I did, and the results were the same. Clear could you please fix this?

Hi Baptiste,.

Our payment portal shows that there was a successful payment on September 30, 2016, strange enough the CC is still suspended, please contact such support suggested by John.

Concerning

Stéphane

Tags: Adobe

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