Impossible to update sound card: I get the error message "could not create c:\cabs\d20007-003-001-decompressez operation canceled."

Hello
I have a gateway MT6460, Windows Vista 32-bit model. I got this update for my sound card on the site of the bridge, it has downloaded to my desktop and double clicked on it when it was all the download and it came with this error message. It is not a folder. I don't think that... It seems that it is just a single file... But ya. Any help is very appreciated! If more information is needed let me know.

If it is an exe file, it is not a zip file - this is a simple executable that just needs to be executed.  Try right-clicking on the file, and then click Run as Administrator - this works sometimes when normal means of installation only.  Try disabling your security software before installing because that can sometimes interfere.  Try doing with no ongoing enforcement in case another program.

The only way to determine if it applies to your system needs to communicate with the computer manufacturer's technical support Department and ask them.  I am concerned that your computer model is not listed, but it did come with a search for your computer model so I don't know - but they will be.  Maybe they can also help you with the installation (since it's their software) - I at least ask for help when you call (it can't hurt and may even help).  If the error persists, then only they can help you (if you have tried all the steps I suggested) since it is their software and they are the only ones who know how to overcome the error message.

If you want to see file types (and that's a good thing to know), go to start / Control Panel / folder Options / View and uncheck Hide extensions for known file types.  Then you will be able to see extensions in Windows Explorer or on your desktop.

I strongly suggest that you get your device drivers directly against the manufacturer of the computer or the manufacturer of the device and NOT Microsoft Updates.  In fact, you must disable automatic updates in Windows Update driver as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. (I would do it now before you forget).  I've seen too many times when Microsoft Update driver is older or different from that of the manufacturer of the computer or the manufacturer of the device and causes more problems than it solves (Windows Update drivers are not as up-to-date as those from manufacturers).

I hope this helps.

Good luck! Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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