Impossible to update to lollipop

Hello

When I run the update of the lollipop, the phone turn off and the image of special update android arrives. But just a minute later, the screen goes black and the

Phone start up normally and stay on the kit kat. A message appears after a minute that says "error during upgrade to the new software"

I have a Xperia Z C6603 on Android 4.4.4

My question is: How can I upgrade to the lollipop?

Thank you

I have a locked bootloader (Bootloader unlock allowed: No.)

I just remove my Orange SIM card and I managed to update to lollipop with my pc.

So strange!

Thank you for responding to my messages!

Tags: Sony Software

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