Impossible to upgrade to windows vista ultimate from vista home Basic using the upgrade disc

I bought a disc "to upgrade use only" Windows Vista Ultimate at my University and tried to upgrade my current version of Windows (Vista Home Basic).

At the stage where I had to select the 'Upgrade' or 'Custom' installation option, I noticed that the interface was telling me, 'Upgrade Disabled"with a message that has been along the line"this version of windows is already installed and cannot be upgraded."
I know that the upgrade disc was probably intended for the upgrade from an earlier version of Windows like XP, but I assumed that because Microsoft also sells discs "Anytime Upgrade" to do exactly what I'm trying to accomplish this I would have had no problem.
For any help or suggestion that contact would be greatly appreciated.
Thank you in advance.

It's all about Service Pack.
We don't know what you have.

If Service Packs came pre-installed on the operating system, there is no way to uninstall them.
You will need to swap the disk to upgrade to a later version that includes the missing Service Pack.

In this case, your upgrade disk has NO Service Pack installed with it.

Take it back to the University, if you cannot uninstall SP1 operating system.

See you soon... Mick Murphy - Microsoft partner

Tags: Windows

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