Impossible to use the chat on multiple computers and browsers support...

Original error becomes incorrect serial number when you try to install Acrobat 9 Pro,

SN is taken from the box - checking accounts

My main problem is trying to contact someone to handle this... the only option I can find is to use the support chat

which does not work (on multiple computers using several browsers). I certainly do not seem to only I have this and the use of the forum seems to be the only alternative.

1st time, that I had to deal with the help of adobe and so far I'm going along in circles wasting my time and my customers because of what seems to be a common problem. I've now read several forums but I have not seen an answer about not being able to contact support... except CONTACT SUPPORT!

Contact the office of the United Kingdom again and ask them to check the s/n. Even if the product is not supported or compatible (Acrobat 9 is compatible only with Windows 7 since the versions that you mentioned, and even then there are 9.2 or later version), they should still be able to tell if your s/n is valid or not. If they refuse to work, ask to speak to a supervisor.

Tags: Acrobat

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