In anticipation of the posture with 1.3, Agent NAC 4.9.5.10 ISE and Windows 10

Hello

I have a client with the patch 1.3 ISE 5 installed in its network, and it tests the connection to the network from a client Windows 10. In the client, this customer has manually installed Agent NAC 4.9.5.10, and used Anyconnect 4.2.01035 (with NAM module) as supplicant 802.1 x.

In the ISE, the 3.6.10205 - 2 4.9.5.10 NAC Agent and compliance Module is downloaded and there is that a strategy of commissioning of the customer created in order to provide customers with this version of the NAC Agent and compliance Module if this client authenticates correctly in Active Directory. There is also a political Posture that requires that the customer have a fixed version of McAffee Antivirus from the Posture.

When connecting to the wifi network, the client authenticates properly using the user name and, after authentication, it launches the Cisco's NAC Agent in order to pass the posture. At this point, the Agent NAC pop-up displays an error indicating that the operating system of the client is not supported, although NACAgent 4.9.5.10 supports Windows 10 and patch5 ISE 1.3 also supports Windows 10. Due status Posture maintains in State waiting, the customer is not allowed to connect with the correct permissions for the network by the ISE authorization policy.

My questions are:

You know the reason for this error showed by NAC Agent (client operating system not supported)?

Do you know what are the correct versions of the NAC and ISE Agent to support customers on Windows 10 connections?

And also, Windows 10 is supported by ISE 1.3 patch5 or maybe it's better to move to ISE 2.0?

Thanks in advance

Concerning

Juan

I'll guess that maybe the VA of Cisco and databases supported OS version are not current.  Try to go to the Administration->-> Posture--> updates the settings and click on "Update Now".

Tags: Cisco Security

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