In some ways, enter no sign has been added next to contact, now all messages previously received messages have disappeared and no new messages from this sender will appear.

I received messages from this sender end and then all of a sudden for some reason there was a do not enter sign next to its name. I knew not how or why it got there, some button hit or mouse and I did not know how to remove it so I just left. Since then, thunderbird has been reopened and all the messages I had received disappeared and no new messages from this sender appear even though I know she sent them to me. I checked the filters and I don't put so it isn't that. I can't figure out how him do not enter sign next to the contact, but I'm sure that's the reason for my problems, and I don't know how to fix it. Thank you

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