In the course of my recent upload Lightroom 5 on my Macbook I bought recently with the serial number of the disk that I bought the year last for my Windows PC (an update of Lightroom 4) of the license.  I have an error message "you entered the serial numb

In the course of my recent upload Lightroom 5 on my Macbook I bought recently with the serial number of the disk that I bought the year last for my Windows PC (an update of Lightroom 4) of the license.  You receive an error "the serial number you entered is invalid."  Why does CC not recognize this as a serial number valid?

Soyouca how did you install Photoshop Lightroom?  Please uninstall the current installation by using the uninstall program located in Applications/Utilities/Adobe Installers.

Once Photoshop Lightroom is deleted please download a new copy of the installation files of Adobe - Lightroom: for Macintosh.  The update contains the full installer then please download the latest version of Photoshop Lightroom 5.

You may be asked to enter your serial number for Photoshop Lightroom 4.  You can find information on how to locate the serial numbers under your account to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Tags: Adobe

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