In the printer ink cartridge does not print in black on paper data
The product name and number: e-all-in-one printer, HP Photosmart 5514 - B111h
Operating system: Windows 7 64-bit
Error message: no
Changes made to your system until the problem occurred: no
I went to copy the data on my printer and noticed the empty ink was passed out. Changed the black print cartridge
and now I can't print anything that has a black colour. Replaced by a new black ink cartridge and
Unable to copy or print everything about the color white. Do you have all the guests on troubleshooting
with no luck.
Y at - it something else that can be done? Would appreciate the help.
You can try the following troubleshooting link:
In particular, solution 6 can be useful in your situation - print diagnostic print quality / check that the supplies are properly ventilated / print head cleaning.
Hope this helps.
Tags: HP HP Printers
My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?
Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.
I have a Photosmart C4780 printer which I am putting in place. It is connected and 'impression', even if nothing appears. When I try to print the alignment page that nothing comes up except for 2 tiny small black lines the top of the page. Makes me think that the ink cartridges are not defective. When I tried to print the alignment page, looks like it's something printing, but nothing is there. I tried troubleshooting and turn the printer off and on again to redo the alignment exercise. Someone at - it advice?
Hi there, how old are the supplies you use? I'll assume that you have checked that the ink levels from the Panel before or through the printer software and its showing that there is little ink in the cartridges. If the printer has been lying idle for awhile with the inserted cartridges they can become crust around the nozzles. You mention that you have tried troubleshooting, you run the automated tool to clean the cartridges? I included here a link to the document to support troubleshooting for print quality problems. Scroll down to step 6 of Solution 6 (just below the images in the print quality report) and follow the steps there. If this does not work, proceed to step 7 which explains how to clean the surface of the nozzle of the cartridges.
I hope that this information helps to get the problem solved.
Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.
Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:
Cleaning of printheads
Cleaning of copper contacts
* Check for a good evacuation
My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.
The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
Suggestions on what to do now?
I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
(1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
(2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
(3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.
I have a HP Officejet 6500 a and have an operating system of Windows 10 on a Dell Inspiron 15R. The printer does not print any black ink. I have genuine HP cartridges and the black cartridge is about 75% full. It was working properly until this morning. I downloaded your troubleshooting and everything seems fine. I ran the program cleaning head several times, but I can't always get black ink on a page. The other colors are fine. After the second head cleaning, I got a very small black image, but head cleaning has resulted in no black ink. I made sure that the wind had been reached on the cartridge and this problem occurs with wireless and hard wired connections. Time before, it happened and when I replaced the cartridge, it worked. After reading some of the messages on the map, it seems not to be the solution. I also hesitate to throw a cartridge that is only 25% used. Can you help me?Hello @robertj138,
My ink level is full. I just replaced my black cartridge (with genuine HP cartridges). No black is printing. I tried all the troubleshooting tips including the alignment of the printer, clean the print head. Remove and reinsert the cartridges. I replaced the cartridge several times during the past year is nothing new. Can't understand why black will not only be printed.
This is your last hope.
Watch the videos and if you can remove the printhead and clean, it might work.
Let us know...
I put a new ink cartridge in the printer by default printer Hp laserjet 3020, but it prints as if the cartridge is dry.
According to the description of the problem, you cannot print after changing the cartridge for your HP printer. I suggest you to see the steps provided in the below items and see if it helps you to solve the problem.
Note: This article is for HP Deskjet 3520 but steps holds too good for HP Laserjet 3020
Along with this, you can refer to the Manual of HP Laserjet 3020.
Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.
Purchase was about a month to six weeks - waiting for the old cartridge to run out. Where red is normally printed is a shade of light green. Open to a suggestion of how to fix this problem. The printer is my old reliable Deskjet 990Cxi. The system is a HP Tower. works with Windows 7 SP2. This result occurs when the test page is printed when you install a new cardtrige (s) and when I print a document using Word with red symbology. There is no error message, just the eye ball and see that the page is incorrect. I bought HP cardtriges four or five times before with no problem, as long as they are not available in retail stores more.
Thank you very much, Bill [personal information deleted]
Okay Bill, because it is still under warranty I would say certainly contact HP telephone support on this issue, because I think that you will need a replacement cartridge.
Can you please let me know how you go?
I replaced the ink cartridge and it won't print any red color, all other work
Contact the manufacturer of the printer
My Officejet Pro L7500 has been used for several years without any problems printing. Recently, my documents printed blue display order. I replaced the cyan cartridge, and made sure all cartridges have plenty of ink. I ran the printer to clean the heads, align the cartridges, test print, etc.. Blue ink just doesn't appear. I also removed the cyan cartridge, blew some air in ink consumption and succeeded him. The printer gives message that there is a problem. Is there a solution?
This means that you need a new printhead cyan/black. This youtube show you how to replace the printhead. The print heads are usually sold where get you the cartridges.
My photosmart 5514 no black ink will print. tried the suggested cleaning the print head, but it still won't work.
has worked like a charm
I replaced the cartridge a few days ago and it was printing fine, but today, I tried to print something
and it was like all other lines... lines, it wasn't like there was just a spot of ink on the
paper anywhere in the line. After detach the cartrdige, can't do it back up again in the printer.
What could be wrong?
It would be useful to know what model of printer you have.
See you soon.
My HP envy 4501 claim that the new real black HP61xl ink for older generations. Its identical to the empty cartridge, I deleted. But I can't get the printer to accept
HP has changed the design of cartridges HP 61xl some time ago. The new version works in older printers but new printers (for example, envy 4501) will no longer accept new versions of the cartridge. Here it describes this change. If contacting HP does not solve the problem to your satisfaction please post here.
Windows XP Service Pak 3, HP 5510 Officejet, printer, USB connection.
Won't let me open the ink cartridge door. So, I can not install new ink cartridges. It started about 3 weeks after I deleted some other software. When I touch the door to open it, I get this flashing Error Message - "Door open, door close print cartridge." (but door is not open, it is locked closed). . Printer will print documents correct, my problem is that I can't load new ink cartridges. I could probably force and break on it to open it, but am afraid my printer does not work after that. I love it and want to continue using it.
Three times, on different occasions, I crossed the steps on your website to reset the printer. They did not solve it. I opened the back of the printer and looked for any paper jams and tips or debri. I took can air and exploded all over where I could, but nothing came out. I don't have a paper jam, when this started.
Is there a code pin or something to get out, the door somewhere?
If I force rotating door and breaks, the printer works?
Problem started on December 14, 2010.
The 5510 JO has a Center door that goes through the top on both sides. It is possible that the door warped a bit in the middle and create a barrier that will not the door opens without a lot of strength.
Solution: Hold the door with both hands as you open the door, then take both thumbs and press down on the top of the door to repel the distorted area and then lift the pen access door.
Hello, I have checked the ink cartridges levels three color and just installed a new black ink cartridge. I did a test of color, which shows any blue. I did all three levels of cleaning the cartridge heads. The screen still shows that I have adequate levels of ink, but no blue out at all! There was a drop of blue outside the cartridge, so it's not like it is clogged. Thank you!
Hey @ccardot ,
I understand that you do not get any blue print!
That's really all that you can do and really all I can do you! The print head is probably the issue. Please contact HP phone Support and see what they can do to help.
If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.
HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.
I hope this helps. Have a great day and a wonderful new year!
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