In Windows 7, the message "Windows Explorer has stopped working" on a daily basis

Similar Questions

• Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error code just a constant circle. This has happened for days. I am running windows 7.

  Whenever I try to update, I get the message "windows Explorer has stopped working".  It then seeks a solution, restarts, and immediately stops again. No error, just a constant circle of shutdown and startup code.  This has happened for days.  I am running windows 7.

  I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

  We will cover all the possibilities.

  1. download each of the tools for deletion below, save it to your desktop:

  Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

  IMPORTANT! => Activate the Windows Firewall immediately after the restart.

  IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

  4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  5. Repeat step #4 for another removal tool.

  Tips:

  -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

  -Online start the problem in Mode safe computer, if necessary, proceed as above.

  -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

  Why you don't need your anti-virus to scan your email
       http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I get the message "process host windows (Rundll32) has stopped working" & "Windows Explorer has stopped working".

  When I go to one of the three users on a Vista Home system, I get the message "process host windows (Rundll32) has stopped working" & "Windows Explorer has stopped working".

  I ran SFC and chkdsk for this user, (took 2 hours) and it is not fixed. Help, please?

  I ended seting up a new user for my wife, the user who is messed up. and I overcame everyting execpt his address book/contacts. She wants me to fix the first. Help, please.

  SpamLessSN

  Hello

   
   
  Are what contacts/address address you referring to?
  
  Perform the following steps in order to correct the damaged user account
  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile
   
   
  Hope this information helps.
   

• Message "Windows Explorer has stopped working" after the opening of the "Images".

  Hello.
  I have Windows Vista 32 - bit home basic OS with SP2.
  When I open "Images", I get a message saying "Windows Explorer has stopped working" with an option to restart the program, which just closes. The details of the message are:

  Signature of the problem:
  Problem event name: InPageError
  Error state code: c0000185
  Type of media loopholes: 00000003
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Information additional 01:40 d 4
  More information 2: 4062ad41ec8067256aa4c5e2b56d3c79
  Information additional 03:40 d 4
  Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c7

  This error message comes just out of nowhere I do not install anything or make updates when this issue was raised. I tried to restart the computer, but it did not help.

  I checked for viruses, but none came.

  Then, I tried to do system restore, but it could not solve the problem.

  In addition, I used the command line to find the problem and found a few corrupted files, it has been unable to remedy.

  Details of SFC are:

  «2010-11-17 11:38:44, Member's file Info CSI 00000160 [SR] cannot repair [01:24 {12}] "settings.ini" in the sidebar of Microsoft Windows, Version 6.0.6002.18005, pA = Process_Architecture_Intel <0>...» »
  and there is more like that, but I don't know how to copy and paste these messages.

  I don't know what to do from here.

  I don't want to reinstall all of Vista. In addition, Vista is PREINSTALLED on my computer.

  Oh and I am not an expert in using the command prompt,-j' found how to do this in other forums.

  Please help on how to solve this problem.

  Thank you!

  Hello

  Norton search spyware however your question may be caused by or to the less aggravated
  by Norton.

  Norton/Symantec is known to cause strange problems and aggravate others. Better is to uninstall
  for a test by simply disabling will still allow pieces of it to install. Uninstall it and run the Norton
  Removal tool to avoid problems causing leftovers being left behind. The following recommendations
  to use when testing, even better all the time.

  List of tools to clean/uninstall anti-malware programs
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  Norton Removal Tool
  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

  ------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 5.x and 4.8 x

  Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Explorer has stopped working and needs to close"error message while opening the control panel in Windows 7

  Original title: "Windows Explorer has stopped working and needs to close" Windows 7

  Help, everytime I try to go to the Control Panel, I get the message "Windows Explorer has stopped working and needs to close"

  
  I searched some other forum posts and can't find anything that works

  I tried using my guest account

  Ran antivirus/spyware

  Disc chk

  scannnow

  shooting and antivirus (under msconfig) programs

  nothing seems abnormal in the printer and device section

  When I look at the errors, which seems to be the culprit: "KERNELBASE.dll, version: 6.1.7601.17651.

  Because of this error, I can't (or don't know how) uninstall programs or doing anything in the control panel.

  
  I tried to install ms office 2010 when it started past so now I uninstalled all older versions of office and can not install a new because it says I need to uninstall the old version of Groove (not sure that I have never used it).

  I'm not good at this stuff so pls be kind in your explanations of what I should try.

  Thank you!

  
  Julie

  PS, I have an improved version of Windows 7 and do not know where the drive is.

  Try this:

  1. press CTRL + ALT + DEL
  2. Select the Task Manager
  3. go to: processes > explorer.exe > end process
  4. once go to: Applications > new task > explorer.exe
  See if that helps.

• When right click on a folder, get the error message saying "Windows explorer has stop working.

  original title: Win 7

  Hi guys

  I have srs problem on my windows, I use win 7 ultimate x 64 and whenever I right click on my files, I will revive an error that says 'Windows explorer stop workin' and I have 3 option 'Search soultion' which do not and "Restart the Program", I always need to select it, and then win explore it will restart itself and also close all folders and programs, etc. "Debug".

  Please tell me what can I do to fix this bug

  Thanks for your time

  Hi hind Roselyne.

  Please see the next with a similar problem and possible, especially the SpiritX MS MVPthread:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working-Windows-7-64/62494d49-fcf4-493e-a2a2-bc5e5ee7b65f

  I hope this helps!

• whenever I try to go into my control panel or computer I get a message that windows Explorer has stopped working and she said then it restarts, but I can access my computer

  Help!

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Whenever I'm trying to go in my computer or control panel, I get a message that windows Explorer has stopped working.  He then says that we find a solution, and the message disappears.  I can't yet get into my files computer or control panel.

  Why you are posting in the forum, IE?  Maybe the reason why you try to use the CP is to enter Internet Options?  If so, you can do it without the help of Windows Explorer (at least on your operating system) starting (using the Task Manager if necessary): control.exe inetcpl.cpl

  Otherwise what your problem probably means is that you have added something new to the root of the control panel which is not compatible with your OS, causing thus the Windows Explorer (not IE) crashing.  In this case, the same way you could get in Add Remove programs without involving Windows Explorer by starting: control.exe appwiz.cpl

  You can get help more informed by post on a forum that specializes in performance and Maintenance of your operating system.

  Good luck

  Robert Aldwinckle
  ---

• "Windows Explorer has stopped working" / "restart windows" but after the reboot, the impossible to open my files. __

  Please how do l open my folders that l find dificult to find the required information.

  Hi Sabrina Awuah Aning

  (1) since when are you facing this problem?

  (2) when exactly it happens?

  Looks like the thread you are referring has been moved or merged.

  Method 1: Run the fixit available in the links below and check if that makes a difference

  Diagnose and repair Windows files and folders problems automatically

  Difficulty of broken desktop shortcuts and common system maintenance tasks

  
  Note: Fixit would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of data loss from that particular area.

  Method 2: You can follow the steps described in the article below, which deals with a similar question

  Error message when you log on to Windows Vista: "Windows Explorer has stopped working".

  http://support.Microsoft.com/kb/937093

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I fix Vista 64-bit OS on a HP that keeps generates error message: Windows Explorer has stop working. wait, restart, or shut down.

  It seems after I did a disc clean up around an update of the system of MS, I started having sites is not responding message 'updating of web page' and other this same message if I do not know
  "Windows Explorer has stopped working, wait, restart or close the program.  What is the cause?  I don't have a Vista disk... it came with my HP dv5 Pavilioin.

  If anyone has any ideas... Please help...

  Thank you

  I told you to do many things. What you have tried and what you are still trying (if we can get a happening of todo list and I can check it)? Have you managed to find the results of chkdsk?

  Copy and paste so the formatting is good. It is a single line. If you get an error message, you can copy it by right-clicking in the window, choose the brand, by selecting the text, and press ENTER.

  There are communes of false positives of SFC so do not assume that something is actually corrupted until we see what files it complains. Settings.ini, desktop.ini, tcpmon.ini and ending with mof files are false positives.

   
  For the results of the SFC
  Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
   

  findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "

   

  It will be able to see which files are corrupted.

   

  To see if there

   

  findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

   

   

• Windows Explorer has stopped working windows is collecting more information about the windows problem restarts what is the fix

  Is not allowing me to access my computer, don't constantly message restarts message windows.   Process is underway, need help.  I loged as a guest on the computer problem not if badly - however, it does not go to all the pages and begins to have a similar message to say windows cannot open this page, even if it often is in the page and it stops.

  a response would be email to me - thanks

  Hello

  1 have had any changes made to the computer before the show?

  Please follow the steps in the link.

  Important: before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Reference link:

  Explorer Windows stopped working

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

• I get a message saying that Windows Explorer has stopped working and when I restart it pop again.

  Hi I have windows vista basic and it worked very well until yestaday and I got a message saying windows Explorer has stopped working and when I click on restart 3 seconds later, he appears once again?

  original title: Windows Vista Basic worked fine until yesterday and now I get messages saying that Windows Explorer has stopped working.
  Hello

  Use the startup clean and other methods to try to determine the cause of and eliminate
  the questions.

  ---------------------------------------------------------------

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• whenever I click on 'control panel' or 'computer', it displays "windows Explorer has stopped working". It does not display the display of the control panel.

  Whenever I want to check computer (memory) space available on each drive, click on the 'computer' logo, it does not display the response on the screen. Instead, it displays a screen with a message "Windows Explorer has stopped working" for a few minutes and then returns to the original display.  I get the same answer, whenever I click on the "control panel" logo  I need advice how to solve this problem. Thank you.

  Hello

  Did you change your computer?

  I suggest you follow the link (this also applies to windows vista)

  Explorer Windows stopped working

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

• Message at startup of windows Explorer has stopped working

  Start up message: windows Explorer has stopped working.  Screen goes black when the message is closed.
  Windows vista spk 2.

  Problem report:

  Product
  Windows Explorer

  Problem
  Stopped working

  Date
  15/07/2011-17:03

  Status
  Not reported

  Signature of the problem
  Problem event name: InPageCoFire
  Error state code: c000009c
  Type of media loopholes: 00000003
  Name of the damaged file: wmploc. DLL.mui
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: fd00
  More information 2: ea6f5fe8924aaa756324d57f87834160
  Additional information 3: fd00
  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Files helping to describe the problem
  Version.txt
  AppCompat.txt
  Memory.HDMP
  minidump.mdmp

  Can start in safe mode.
  Tried to restore former point but the restoration does not end.
  Thanks for any help

  Hello

  I suggest you to follow these steps and check if that helps:

  Method 1:
  Start the computer in safe mode and check if the same problem occurs:
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:
  Try to perform the clean boot and check if it helps:
  http://support.Microsoft.com/kb/929135

  NOTE: When you are finished troubleshooting, make sure that restore you the computer mode normal startup such as suggested in step 7 of the above article.

  It will be useful.

• Error message "Windows Explorer has stopped working"

  I have windows vista home edition, I get the error message "Windows Explorer has stopped working"

  I have two options, either to find a solution online and restart the program or restart the program. in all cases I restart Explorer and again get the error message, and then restart, etc...

  The following are the details of the problem. I tried to remove all CMD services and reboot, but it did not help

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6002.18005

  Application timestamp: 49e01da5

  Fault Module name: 2287.tmp

  Fault Module Version: 4.80.0.0

  Timestamp of Module error: 4c8c71fb

  Exception code: c0000005

  Exception offset: 000a7d70

  OS version: 6.0.6002.2.2.0.768.2

  Locale ID: 1033

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Read our privacy statement:

  http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6002.18005

  Fault Module name: 2287.tmp

  Fault Module Version: 4.80.0.0

  Hello

  Start Search ShellExView [1] for the 2287.tmp file and disable the entry.

  André

  [1] http://www.nirsoft.net/utils/shexview.html

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• Can't open my pictures folder - message "windows Explorer has stopped working"!

  I have a Toshiba Satellite A305 (Harman/Kardon) with Vista Home Premium, 32-bit operating system.  For about a week now, I can not access my photos folder.  When I try to open I get a message telling me that Windows Explorer has stopped working, then another telling me to restart.
  I ran a full scan with my Norton program but no virus found.  Following the suggestions made on this forum, I have disabled all non-Microsoft software but still getting the same message.  Run the File System Check and after that 'complete 100% verification' I received a message that: "Windows resource protection found corrupt files but was unable to solve some of them."
  What does that mean?  How can I find out what files are corrupt? How can I fix it?

  He also said that the details are included in the CBS.log windir\logs\cbs\cbs.log journal
  I tried to get more details of cbs.log (according to the directions on this site), but when I type the command I am told to type, nothing happens.
  I don't know what else to try.  Help!

  the problem report:-

  Product

  Windows Explorer

  Problem

  Stopped working

  Date

  28/08/2009-01:29

  Status

  Reported

  Signature of the problem

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.0.6001.18164

  Application timestamp: 4907e242

  Fault Module name: MSVCR80.dll

  Fault Module Version: 8.0.50727.3053

  Fault Module Timestamp: 4889d 619

  Exception code: c0000005

  Exception offset: 0001500a

  The system version: 6.0.6001.2.1.0.768.3

  Locale ID: 1033

  Information additional 01:40 d 4

  More information 2: 4062ad41ec8067256aa4c5e2b56d3c79

  Information additional 03:40 d 4

  Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c79

  Same problem here. I found that I had some .mov files in the same directory of photos. Move the movie files solves the problem.