Incoming Fax page, left thick black line down the side edge

Hello

I recently bought a HP Photosmart 7520 printer and had to return because of a wrong switch ON / OFF the printer.  So I returned and bought another. This second printer works perfectly so far!  However, when I recieive a fax, the page has a very thick Black Line crosses the length (less than an inch from top and down) on the left edge. It almost seems to be a template for a fax page?  The first printer (a returned) did not do that, but it does not appear on the second printer.  In addition, the original page fax I sent to my friend and he said, that it doesn't have a thick black line on the fax page, he gets... and then he sent me along a return fax with this black line appears.

Comment of thoughts,

SyBerGuy

Hello

For more than a week since my last post. And I also had the printer connected to an outlet of power strip surge protector (never needed to connect directly to a wall, which I would have if I had a problem).  The problem has been resolved by replacing the large black ink cartridge, which was not printing text.

In addition, earlier when I check the ink level, he showed the graphics still about 1/4 rest in the cartridge. I had also previously clicked on tell me when the ink level is low. None of this happened?  So now I have to watch closely what is printing a page of text clean/good.

So for now, the printer is good to go and I hope not to have more problems... thank you for your help!

Sy

Tags: HP Printers

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