incompatible files with files on your system

When you try to install KB960714 update for IE7 on Windows XP with SP2 or SP3 on Windows XP SP2 with IE7, I had a configuration error that says that the file I tried to install is incompatible with files on my system. What are the files that would be... SP2, Windows XP or IE7?

Hello


1. Once you get this error message?

2. What is the full error message?

3. have you installed new hardware or software before the show?

4. are you able to install some other updates without any problems?

5. who is the antivirus installed on the computer program?

Method 1: Reset Windows update components and check
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Method 2: Disable the anti-virus software if installed some and check.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
 
Method 3:

Try to upgrade to SP3 of XP and then try the installation again.
 
How to get Windows XP Service Pack 3 (SP3)
 
 
I suggest you provide more information about the issue so that we can better help you.
 
 
I hope this helps.
 
 

Tags: Windows

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