incomplete restore on hp Pavilion dm4

Hello

I m just try using the recovery system my HP Pavilion dm4 laptop beats edition and it s being a nightmare... the fact that HP Don t includes a CD to reset the computer to factory settings is an incredible headache.

Model: HP Pavilion DM4-3002ea beats edition Notebook PC Entertaintment

Product number: A8J22EA

OS: Windows 7

I created a hollow of recovery DVDs, media recovery software, but I have tried 3 times and no luck. After I installed all 4 DVD my computer turns off and when I reboot I get a message saying MSDOS:

"Please wait...".
upDrvLtr:C:
_"

Then, I get a screen that says:

'Restore Icomplete '.
The restore did not complete.
"Please select one of the following buttons: Save log/details/Retry.

If I click on "Détails", I get the following error:

«Sysprep not properly launched...»
"The process results in panic CTO because the image isn't normal."

So I tried to order a new hollow disk best2serve.com but it s recovery is not possible because my laptop is in English and I live in Germany, whenever I place my order on the English site and I try to pay, the web redirect me to the German site where my laptop model is not found. I send a message but no response.

I also tried to install a new copy of windows 7, but it stops because it requires drivers for my computer. I downloaded the drivers from your site, but it seems that .exe files are not recognized.

So... what I should try before you screw up my laptop?

Thank you.

After reading dozens of post on this subject, I found the solution... as dumb by changing the USB where I have WIN7 on a different USB port. It seems that I was using a port USB3...

I now have a clean Win7.

In any case, thanks for your help.

Tags: Notebooks

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