indicates that the serial number is valid but no product calling on computer

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• I'm moving to Lightroom 6, I have Lightroom 5.7.1 on my desktop and my laptop.  It is said that the serial number. is valid but cannot find a product calling on my computer! (it is just there in front of me!).  I tried to find the will

  Cannot find the serial number. for my Lightroom 5 in my Adobe files... says the serial number. for the upgrade is valid but cannot find the product calling on my computer... it is here in front of me! What should I do now?

  If you have purchased an upgrade of lr 6, after entering the serial number lr6 will be presented with the list of eligible products.  If lr 5 is your product, select it from the drop-down list, and you will then be asked to enter your serial number lr 5.

  Enter the correct number at the right time and proceed with the installation.

• I get an error stating that my serial number is valid, but cannot find a product calling it on this computer. Help, please.

  I get an error saying that my serial number is valid, but one product calling is not found on this computer trying to download Adobe Acrobat X Pro. Any advice?

  This means that your Acrobat X license is an upgrade, and it asks you to provide the serial number of the previous version which qualifies you to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???

  Please have the link below to download correct application download Creative Suite 6.

  Please answer in a private message serial number that you use to activate it.

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  I have a valid number for XI Acrobat pro

  The serial number is valid but no eligible products were detected on this computer.

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• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).

• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

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• During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't

  During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!

  MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.

  I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled.  Make sure that you use the serial number that ends in 7886.

  If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade.  If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation.  You can contact our team of support directly in Contact with the customer.  You can try to install a web browser, you have not previously used.  It of probably a toolbar or other software applications affect your ability to access the media cat successfully.

  If you are unable to reach our support team, then please check your account information is accurate.  If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.

  I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.

• Adobe indicates that my serial number is correct, but it can not find my product on my computer! Help!?

  Adobe indicates that my serial number is correct, but it can not find my product (design standard CS6) on my computer, and then it tells me to choose my product in a list, but the only product which is not, it is mine! What can I do?

  Nevermind, Fariz person cat helped me so much!

• Before you buy Adobe software from a private party, is there a way I can check that the serial number is valid?

  Before you buy Adobe software from a private party, is there a way I can check that the serial number is valid?

  N °

  Another that calling Adobe Customer Service.

  Unfortunately, that's the risk you run with the purchase of used software 3 third-party. Not sure if it is hacked.

• Serial number is valid, but qualify product not found when I install the product very

  Serial number is valid, but qualify product not found when I install the product very CS5, development of applications from an upgrade of the disk swap

  installed trial, then what serial application and such can not find I just took CS4 and added this series and CS5 installed, weird, but I'll take

• I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

  I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

  Make sure that your account allows you to administer your computer.

  Uninstall (if this option)

  Use disk utility to check your volume and repair permissions.

  Run the cleanup tool to remove leftovers that can block the installation.  Use of the Adobe Creative Cloud cleaning tool to solve installation problems

  It might be a good idea to run a repair permissions in disk utility help

  Now reinstall.

• you have entered the serial number is valid but cannot find a product calling on this computer

  Hello

  I try to install Creative Suite 5 Design Premium for a new imac, after entering the serial number, I got this error message.  CS5 does not display the box fell down so I can't select the product.

  I have the serial number original disc and product, however, the new imac doesn't have a DVD drive, so I create ISO disc files and install it via the USB port.

  One meet this problem before, please help. I tried adobe support but got a message saying that there is no support for this software phone

  Thank you & respect

  Man

  When you get this message, it means that you install an upgrade version of CS5 and you must identify the old version which qualifies you to use the upgrade and to provide its serial number also as proof that you have the old version.  You mention in the drop-down list, you select the older version and then enter the serial number.

  See also:

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Installing Cs5 on the new computer.  It is said: the serial number is valid, but cannot find a product calling it on this computer.

  I am trying to download CS5 on my new computer with windows 8.  I downloaded it on my computer.  I'm trying to launch and send a message: serial number is valid, but cannot find a product calling it on this computer.  Help, please!

  See error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

• Can not use the product, the serial number is valid but the qualification of the version...

  Bought standard acrobat XI, computer recognizes valid serial number, but acrobat XI not option in the drop-down list as a valid product?

  Error message

  Serial number you provided is valid, but calling it a product was not found on this computer

  Hi Azman59,

  The problem you are having is because the serial number, you have for a version upgrade of Acrobat which means you own earlier version of Acrobat.

  If you have the serial number previous version Acrobat with you, you can enter that screen and it should work.

  For more information you can visit: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  Kind regards

  Ajlan