Infected by a virus and programs are empty

I think we've got a virus. Of course, I can get on the internet, but in a weird way. My office is empty and "all programs" says "empty."  I need to try the system restore, but cannot access it. I've tried everything. I don't know that much about computers, but I'm trying to avoid taking it to be fixed.

Try to run the restore of the system at the command prompt:

"How to start the System Restore tool by using the option of safe mode with the command prompt in Windows XP"
  <>http://support.Microsoft.com/kb/304449 >

It looks like your icons are hidden.  Change your settings to show hidden files:
Panel-> folder-> View (tab) Options
Check the box "show the hidden files and folders".
Uncheck "Hide protected operating system files"
OK your way out.

If you find that your files are hidden, and then right click on them-> properties-> uncheck "hidden". -> OK

HTH,
JW

Tags: Windows

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