Init DirectDraw(), screen buffer to create Surface() - cannot create a DirectDraw Surface. Hardware closing - DDERR_NODIRECTDRAWHW - one game only DirectDraw object creation was attempted, but the driver did not support any hardware.

Nancy Drew games - get this error message: Init DirectDraw(), screen buffer to create Surface() - cannot create a DirectDraw Surface. Hardware closing - DDERR_NODIRECTDRAWHW - one game only DirectDraw object creation was attempted, but the driver did not support any hardware.

Any suggestions?

Hi gkfuller,

Have you followed the steps that I recommended above? If this isn't the case, please do and check the result.

Step 1: Remove the game completely:

If the above steps do not work, uninstall and reinstall the game should solve this problem.

How to change or remove a program in Windows XP

After you have uninstalled the game, check that all the game files have been removed from your computer. The remaining game files will be in one of the following locations (depending on the title of the game and your operating system):

C:\Nancy drew
C:\Program Files\Nancy Drew
For XP: Folder 'My Documents' (C:\Documents and Settings\nom_utilisateur\Mes Documents)

For more details, see: Impossible to uninstall using Add/Remove Programs

Step 2: Reinstall the game

 

To install the game manually, see the steps in the article below.

http://www.herinteractive.com/CMS/FAQ/install-does-not-start-when-i-put-my-disc

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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