Ink advantage 3515: printing issues from ink advantage 3515 after a month of no use

Hello everyone.

I have problems with the print quality. In the summer, I installed the new HP original cartridges (black and color), a few printed pages and soon, I went to holiday - my printer has not been used or even turned on for about 5 weeks. A few days after my return, I tried to print text. Horizontal stripes appeared. I tried cleaning software (a natural and deep) and the deep one always helped. However, when I tried to print something the next day the problem was back. I tried the update of drivers and clean the print heads and also I cleaned the cartridges with alcohol and a q-tip. Nothing seems to solve the problem completely. While this could be due to a faulty cartridge, I don't think it's possible for the two new cartridges, I bought to be somewhat damaged. I have attached a scan of the printed text - it has been printed in the landscape, vertical blank lines, you see are indeed horizontal.

If you need further information please request now.

Hi @Iwina,

Welcome to the HP Forums!

I understand that you have found horizontal stripes when printing with your printer HP Deskjet Ink Advantage 3515. I'm happy to discuss this issue for you!

It is possible that the problem could be that during the time of your vacation, without the printer used. What ink cartridges could have dried a little. It is also possible, they could be defective cartridges. I would like to double-check that the steps outlined in this guide, print quality problems, have been completed. And that no steps have been missed.

If the guide does not solve your problem, the ink cartridges will still be under warranty and should be replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

For more information on the use of the ink in your printer, please read carefully this document, the use of ink in inkjet printers.

Good luck!

"Please click the Thumbs up icon below to thank me for having responded."

Tags: HP Printers

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