Ink cartridge - HP C310a Photosmart Premium left Los Angeles for Taipei

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• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• Empty ink cartridges? HP Photosmart C6240

  I have a HP Photosmart C6240 all-in-one

  Windows 7 64 bit (HP helped me to git my new comp is new printer sync a few months ago)

  USB connection

  Gateway Intel Pentium PC

  Only use cartridges genuine HP 02 series

  I was invited to replace my Magenta cartridge and got him out a week ago.  Since I replaced the cartridge got ink cartridges empty message each time I print (no matter what).

  Empty ink cartridges

  To print in color, install the following cartridges: Magenta

  To print in black only, click Black only.  To start printing on certain products, press the button on the printer control panel.  The printer will replace the colors with shades of gray.

  To cancel, press Cancel on the printer.

  If the empty ink cartridge is not replaced soon, all printing will be stopped.

  Black only OK                      

  I just click on Black only to print the docs don't stuff.  I give Photo gifts I'm workin on for Christmas.  Like what to do, I'm puzzled.  Do you think I have a bad cartridge or something?  The printer says that my Magenta is full.

  My printer doesn't seem to be under warranty, even if I bought it a few months ago.  In any case, I like it.  I had an older Photosmart model b4 this one and they are excellent for my passion of photography.

  Thank you

  Mannytashey

  HP printers are guaranteed for 1 year of purchase. I hope that you have the evidence.

  Look at page 31 http://h10032.www1.hp.com/ctg/Manual/c01147544.pdf

  Don't get frustrated, you have help.

  PS > make a BRAVO and RESOLVED to you?

• HP 02 ink cartridges using HP Photosmart 3210 series

  I have a set of HP 02 series ink cartridge that I bought to use for Photosmart 3210. When I insert one of 02 ink cartridges in the printer, it returns an error message indicating that the printer is configured for the 363 series cartridges.

  Can someone help me what to do for 02 cartridges work on my printer?

  I'm on Mac OS X 10.6.8

  Thanks in advance

  Flemming

  For your printer cartridges are regionalised.  Depending on what country the printer was purchased in the accepted cartridges will be different.  Search for cartridges suitable for your model on the site of HP SureSupply here.

  Unless you bought the printer in a country and moved to another country there is no way to change the region of the printer.    Webpage of HP on the subject is here.

• incompatible 564 black cartridge in eprinter Photosmart Premium C310A

  My just went black cartridge 564XL empty and I bought 2 x 5 packs of 564 cartridges in an online transaction (3 color more photo and black) that are labeled "564 setup. I did use one of the other cartridges that I prefer to use XL cartridges and just these available as backups between purchases. When I installed the black print cartridge (cartridge close in black wide slot with the corresponding symbol) I got the message 'cartridges listed above are not intended to be used for this printer as it is currently configured'. {The content removed}, but it doesn't work on my printer. Should I just throw these 564 cartridges "setup" and he chalked it up to a lesson learned or is there a solution to this. By the way which will run into the same problem when I try and use the "setup" cartridges 564 color or is it only black who is affected?

  Hello

  The cartridges you purchaseds are labeled Setup? Where did you bought these as setup cartrdiges should only be received by the printer, not bought in a shop. Setup of cartridges are to be used when you first install the printer. So they will not work in a printer that has already been put in place.

• Error ink system Oxc19a0042 after installing new ink cartridges 564 in Photosmart B209a

  After installing real 564 HP cartridges in a printer Photosmart B209a, screen reads incompatible cartridges, and the printer went to err Oxc19a0042 ink system. Have you tried to unplug it, put the old cartridges, etc. and yet cancel the error and print. It's unused cartridges HP 564. Why are they incompatible and what can I do to solve the problem?

  This document on the 0 x.rror can help:

  http://support.HP.com/us-en/document/c03081973

• Black ink cartridge replaced HP Photosmart 5514 and the black cartridge does not print

  HP photosmart 5514

  Windows 7

  no error appears in the window, acts as he is very well, printing just no black ink is on the paper.

  I just replaced the black cartridge with the right product from HP, the installation went well.

  Hello

  Have you checked that the cartridge is properly ventilated? Have you tried running a clean print head?

  If a pipe is clogged, carefully clean with a PIN.

• Message says one of my ink cartridges printing HP Photosmart all-in-One is empty, without.

  Message says that it will only print in black.  The icon of the printer on my computer says printer is ready.  When I check the colors in my HP Solution Center on my computer, it displays the cartridge in question in the complete form.  Can I print in color of the scanner.

  You have a problem with HP software/hardware, contact HP:

  http://welcome.HP.com/country/us/en/contact_us.html

  Otherwise, try the Support Forums:

  http://h30434.www3.HP.com/

  See you soon.

  Mick Murphy - Microsoft partner

• Photosmart 7510 - black ink cartridge does not print

  Recently, I replaced the ink cartridges on my Photosmart 7510 C311A. These are all the "genuine HP cartridges ', full.

  Black ink (with the symbol of the Pentagon) does not print, not at all. I ran through the standard troubleshooting steps:

  Cleaning of printheads

  Cleaning of copper contacts

  * Check for a good evacuation

  My colleague in the corridor as the printer even so I borrowed his black ink cartridge and tried: same problem. The printer does not record that there is a problem, but when I run printing tests, where there should be a black ink, there is absolutely none. All other colors print correctly.

  The printer doesn't lack NOT of the printer "align" test however does not offer a suggestion of what to do from there. I've not seen - in test reports - an indiciation of the misalignment.
  
  Suggestions on what to do now?

  I had the same problem. I had replaced the empty cartridge black and suddenly, no ink. Finally, what has worked is
  (1) I removed all the cartridges and cleaned the copper connectors with wet Publix.
  (2) I got a wet paper towel and he pressed repeatedly on the silver circular vent that would be under the black cartridge. I did until no black came. Let it dry.
  (3) I replaced all the cartridges and on the printer. I went to tools/clean the cartridge. I did it a couple of times and he finally printed black ink! I confirmed by going to tools/align, and align the cartridges successfully. He had kept before crashes when the black ink did not work.

• Photosmart 7520: hp photosmart 7520 yellow ink cartridge will not in (pop out of space)

  I tried to install two different new HP 564 XL yellow ink cartridge in my Photosmart 7520. They arise constantly from their slots. I managed with the magenta cartridge that is similar, but the yolks do not remain in place. What is the solution?

  Hi Rebmark, I did some research and found a troubleshooting page that describes some steps that might solve this problem.
  
  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c02944025

  Step #9 may be the answer you're looking for. When the ink cartridges is not properly connected, it can help try gently bending the cartridge tab try to avoid to bend this tab over a half inch, as it could damage the cartridge.
  
  I hope this helps, but let me know if you're still having problems!

• My 7250 Photosmart all-in-one, will not be printed. He keeps asking to replace the blue ink cartridge lite.

  How can I get around the error message that doesn't work I would like to print?

  jason_h wrote:
  The Photosmart 7250 requires that all cartridges are available to be able to print. It is built into the unit to stop damage to the print head by preventing the ink to dry in the ports.

  If the machine gives an error that a cartridge is low and needs to be changed, then it should be changed to resume printing. For more information on depleted of ink cartridges in the Photosmart 7250 see the link here.
  I replaced the bad blue cart. get the right one tomorrow - more to follow. Thank you

  jason_h wrote:
  The Photosmart 7250 requires that all cartridges are available to be able to print. It is built into the unit to stop damage to the print head by preventing the ink to dry in the ports.

  If the machine gives an error that a cartridge is low and needs to be changed, then it should be changed to resume printing. For more information on depleted of ink cartridges in the Photosmart 7250 see the link here.

• Inkjet pro 6830: printer does not except off the coast of brand ink cartridges.

  I bought a new pro 6830 2 years and it was recalled for replacing head inkjet printer. Since I received

  reconditioned replacement, it does not except other other than HP compatible ink cartridges. I hear here

  is going to be the fix for the problem. Is this true?

  Hi @79pinetree,.

  Thank you for joining the HP Forums!

  I understand that your printer HP Officejet pro 6830 does not except off the coast of brand ink cartridges. I am pleased to see that for you!

  Please see this post, dedicated to the best printing experience, of @Bill_F.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope that answers your question!

• Where can I get 140 HP and hp 141 ink cartridge for my all in one series C4200 printer?

  Hi all

  I C4200 series printer while an Hp I bought in the Middle East. But right now I am in India, and here the same printer model comes with a different design of the cartridge. I can't find Hp 140 and 141 hp black cartridge in one of the store here. Please tell what to do? also flipkart and ebay have all of these cartridges!

  Hello

  140 ink cartridges are for the Middle East and Africa.

  In the India you can find 860 and 861 ink cartridges that compatible with your printer:

  http://h10060.www1.HP.com/pageyield/en-150/yields/PSAIOC4200_page.html?cCode=in

  Get both the 860 and 861 genuine ink cartridges HP (otherwise you won't be right for such a phone support), then contact HP support to reset your printer to accept the local cartridges.

  You can find the local phone number in the following link:

  http://WWW8.HP.com/in/en/contact-HP/phone-assist.html#section1

  You can find more info on the process in the following document:

  http://support.HP.com/us-en/document/c02558798

  Shlomi

• Ink cartridge 564 for C5380 v. small large

  I have a C5380 and bought a Photo Balck replacement cartridge. It is a CB317WA and the same (small) size as CMYK cartridges.

  Problem I have is that it replaces a CN684W, which is the largest size black Photo cartridge.

  The new (CB317WA) says it's for the C5380, but it does not in the Photo Black compartment. The re is a leg of positioning in the "rear" of the cratridges, in the sahpe of a 't'. on the small CMYK cartridges, this 't' is backwards. Pictured big black format, it is not. My black cartridge replacement Photo (CB317WA) is smaller but the hind is reversed and does not in the black slot Photo even if that's what it is designed for. (The packaging clearly States ONLY for 5 printers cartridge and lists as C5380 supported.)

  I do not understand what I did wrong...

  

  Hello there editor61, I hope you are well

  I read your post on ink, disorders of the cartridge. It seems the sound that you can try to insert the photo black cartridge in the slot of regular black ink, which will not work.

  This is a link to a guide that will show you what ink is what reference number:

  Ink cartridge information

  Also, here is a guide for the replacement of the ink cartridges

  If there is still a problem with the ink cartridges, contact HP directly to your options with them:

  If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  Have a great Tuesday