Ink cartridge is not compatible... Help!

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• Black HP 802 ink cartridge is not compatible with the printer HP Deskjet 1050 - J410a [model: CH346A].

  I'm Sharjil Ahmed of Kolkata, in India and had bought theHP Deskjet 1050 All - in - One Printer - J410a [product model: CH346A] an online shopping website www.crazeal.com on December 18, 2011, where product information included that I will be provided 62 small HP black cartridge HP 62 small tri-color ink with the product. However, the box consisted of HP 61 small black ink cartridge HP 61 small tricolor ink cartridge.

  Also, I've registered my product on January 3, 2012 and found that ink cartridges that are are compatible with my printer 802 HP ink cartridge black (CH563ZZ) and bought the same, but when I tried to take a print, a message appeared that the HP 802 black ink cartridge is not compatible. That is why I contacted the service center HP of our region where I was informed that compatible with my printer cartridge is HP 61 only and the material of my printer is not compatible HP 802.

  Please help because I was not able to find HP 61 anywhere in my community.

  [Personal information]

  Hi sharjilahmed,

  802 cartridges are right for your region. If you bought the printer from one region other than the India, you will need to contact technical support, so they can help the region getting changed on the printer. Contact for the India numbers supports below.

  DeskJet, inkjet all-in-one, LaserJet, LaserJet all-in-one entry level:

  0047 200 1800, 1800 425 7737.
  0124 387 7300, 0124 234 0917

  

• "Black ink cartridge is not compatible with this printer" message - 56 HP deskjet 5552

  I just replaced my HP 56 cartridge in my old printer HP Deskjet 5552 - I use an iMac & when I try to print, I get the message error "black ink cartridge is not compatible with this printer.

  It makes no sense that I replaced the cartridge many times before without ever having a problem.

  I have already returned a cartridge to the store where it was a problem with the cartridge itself, but the same thing happened with a second.

  Any suggestions gratefully received.

  Thanx, Alison

  Hello

  It usually take a few cleanings to operate.

  Best regards

  ERICO

• HP Envy 4500: Says new ink cartridge is not compatible, it is the right type of printer

  I bought a new black ink cartridge and it was appropriate for the printer and worked for the first time. Now, whenever I need to print something the printer says "cartridge is not compatible.

  Need answers step by step to solve the problem. Thank you.

  Hey @angelee,

  Welcome to the Forums of HP Support!

  I see that you have some problems with your desire 4500 e - all - in - one printer which rejects a cartridge. I can help you with that.

  To start, make sure that the printer is connected directly to a wall outlet, not a surge protector. When done, make sure you use real not reloaded cartridges. If the cartridges are genuine and not filled, this document explains How to fix the errors of rejection cartridge with your printer.

  Please let me know the results after following the above. If you are able to clear the error, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• error message that the ink cartridges are not compatible

  I recently bought a HP Deskjet 1000 and installed and the cartridges that came with the printer do not work. It keeps giving me the error that they are not compatible with the way in which the printer is installed.  I followed all the instructions and everything reset and still say the same error.  I am using windows 7 64 bit

  Fix! The printer will not work without INSTALLING cartridges. All cartridges installation, do not wrote on the side, but those that come with the printer do most of the time.

  What happened after a few steps, after re - clean cartridges and unplugged the power? Same result?

  "" If I want to give THANKS, you can click the WHITE STAR to the LEFT, to give thanks!" »

• HP Envy 5530: Ink cartridges does not...

  I have a US HP Envy 5530 who should use the ink cartridge 61.   I am now back in the United Kingdom and the replacement cartridge says use 301.

  When I do that, I get an error on the printer saying that the cartridge is not compatible.

  Suggestions (other than track down 61 ink cartrdiges) greatly received.

  See you soon.

  Hi lloydsal!

  You can call the HP support at 1800-474-6836 hotline so the tech supervisor can make the process of 'Régionalisation' (on the location that you set on the printer and the cartridge is riding) so you can still use it in the United Kingdom.

  I hope this might help.

  Nice day!

• Photosmart 7520: hp photosmart 7520 yellow ink cartridge will not in (pop out of space)

  I tried to install two different new HP 564 XL yellow ink cartridge in my Photosmart 7520. They arise constantly from their slots. I managed with the magenta cartridge that is similar, but the yolks do not remain in place. What is the solution?

  Hi Rebmark, I did some research and found a troubleshooting page that describes some steps that might solve this problem.
  
  http://support.HP.com/us-en/product/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/document/c02944025

  Step #9 may be the answer you're looking for. When the ink cartridges is not properly connected, it can help try gently bending the cartridge tab try to avoid to bend this tab over a half inch, as it could damage the cartridge.
  
  I hope this helps, but let me know if you're still having problems!

• New ink cartridges do not work

  I inherited a printer HP Deskjet 3070, which has already been used. I bought new ink cartridges, but when trying to install these has received the error message that I need to use the cartridges of the establishment to assess the ink levels and once this is done can change for the new cartridges.

  Unfortunately, the printer cartridges comes with do not seem to be setting up those and now the printer accept the original or the new.

  Does anyone know how I can go forward - it doesn't seem to be any problem with the printer?

  Hi @LorieB,

  Welcome to the HP Forums!

  I see that your new ink cartridges do not work with your HP Deskjet 3070. I'm happy to help with this problem!

  I would like to recommend please call our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• Photosmart C4780: Ink cartridges does not

  I have a Photosmart C4780 printer which I am putting in place. It is connected and 'impression', even if nothing appears.  When I try to print the alignment page that nothing comes up except for 2 tiny small black lines the top of the page. Makes me think that the ink cartridges are not defective. When I tried to print the alignment page, looks like it's something printing, but nothing is there.  I tried troubleshooting and turn the printer off and on again to redo the alignment exercise. Someone at - it advice?

  Hi there, how old are the supplies you use? I'll assume that you have checked that the ink levels from the Panel before or through the printer software and its showing that there is little ink in the cartridges.  If the printer has been lying idle for awhile with the inserted cartridges they can become crust around the nozzles. You mention that you have tried troubleshooting, you run the automated tool to clean the cartridges? I included here a link to the document to support troubleshooting for print quality problems. Scroll down to step 6 of Solution 6 (just below the images in the print quality report) and follow the steps there. If this does not work, proceed to step 7 which explains how to clean the surface of the nozzle of the cartridges.

  I hope that this information helps to get the problem solved.

  Best

• Why can I not use the scanner function if my ink cartridges are not installed properly?

  The scanner allows just as one scanner I have another product of HP that I use for my printing needs? My all in one (C4580) there is an error that indicates that the ink cartridges have not been installed correctly. I have not used this printer as printer in a long time, but use it as my primary scanner. Is there anyway I can overide the "Cartridghe Print badly installed" so I can use the scanner function? Thank you for your help

  You can find information on how solve the error associated with cartridge you have about your Photosmart C4580 paper here.

  With most of the printers HP if there is a visible error on the printer screen it only lets not to copy, scan or fax.

  I hope this helps.

• Black ink cartridge will not print

  Putting in a new black ink cartridge the printer says it's there and full of new ink but when printing it don't use it. It happened the last time that I put in the black cartridge and I managed to do it finally work but don't remember what I did. Why is this happening?

  With printing black ink is not like that, there are only a few things you can try, and it looks like you did most of them. If the steps described in the following paper the link did not help, then you might make a physical print head cleaning. Bob_Headrick gave the steps to do this in the post below. If none of this does not work, you can either replace the printhead by contacting the support of HP, or you will need to replace the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.
  
  HP Technical Support call case form:
  http://goo.GL/w7Hgh
  
  Troubleshooting print quality problems:
  http://goo.GL/FHypA
  
  Physical cleaning print head:
  http://goo.GL/DfroJ

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• Re: Black ink cartridge does not work

  I'm having the same problem.  New cartridge.  I bought a pack of three for $59.00.  I think to install a new one and return to the rest of the three Pack if one is defective.  Don't know what else to do.

  Hello Traceey,

  Please perform the below mentioned steps, which should solve the problem.

  1. Check the level of ink on the ink cartridges, it should be full of > 25%.
  2. Press on the SETUP ( button tool key icon), and then
  3. Press TOOLS , and then select CLEAN PRINTHEAD.

  You may be able to execute the above mentioned as follows at least for 2 - 3 times.

  If the problem persists, call the HP TECHNICAL SUPPORT for assistance.

  If you are in the United States, the toll free # is 1-800-474-6836.
  
  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi
  
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  I work for HP

• OfficeJet Pro K850 - ink cartridge does not print

  My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

  Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

• HP Officejet 6700 main Premium: Blue ink cartridge does not work

  Hello, I have checked the ink cartridges levels three color and just installed a new black ink cartridge.  I did a test of color, which shows any blue.  I did all three levels of cleaning the cartridge heads.  The screen still shows that I have adequate levels of ink, but no blue out at all!  There was a drop of blue outside the cartridge, so it's not like it is clogged.  Thank you!

  Hey @ccardot ,

  I understand that you do not get any blue print!

  That's really all that you can do and really all I can do you! The print head is probably the issue.  Please contact HP phone Support and see what they can do to help.

  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps. Have a great day and a wonderful new year!