Inkjet Pro 8600 more will not pick up paper photo

The printer works fine with regular paper, but I was not able to pick up the photo paper.  The printer keeps issuing the message "on paper."  The book that I use is Kirkland Professional Glossy Inkjet Photo Paper (68 lb 10 mil.)  Anyone else had problems with photo paper?

The paper is thick.

Tags: HP Printers

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