Inspiron 15 3552 (N3050) screen brightness keys don't work not (Win10)

Hello

I have a Dell Inspiron 15 3552. The laptop comes with Linux, but I recently used a windows license, I have to install Windows Pro x 64 10. Everything works well except one thing:

The brightness keys don't seem to work. I checked the power settings where there is a slider for brightness and the bar changes the brightness when I drag them with the mouse. In the Windows Mobility Center, there is also a similar bar that can change the brightness with the mouse successfully. I tried to boot in the BIOS (F2) and brightness keys it seems to work, so the problem seems to be only under Windows.

Windows found all 10 drivers for the laptop, but I installed the display driver that I found using the Service tag. I didn't install anything else. I also tried to uninstall intel drivers and use the default Microsoft ones, but the buttons were 'dead' again.

To install windows, I changed the Boot Option (UEFI) legacy and turned off the quick start... All other Fn keys (such as the audio for example) seem to work.

I would like to get the keys to work because he was such an important feature for a laptop.

Thanks in advance.

PS. I also found this driver in page of intel which ends with the same version of 4 digits that downloaded from dell, but all the other numbers are different. Don't know if it's the same thing or do not give it a try.

It was the quickset application. Once installed, everything works as it should.

Tags: Dell Laptop

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