Inspiron 1525 - problems with image restore factory (need help!)

Hi all
 
I have a problem with my Dell Inspiron 1525, I can not solve... so please help me!
 
My Windows Vista Home Edition crashed while installing an update and now could not start more (I always get this bad blue screen during startup), so I would like to repair my laptop using the Dell factory image.
 
I'm doing... .with related problems
 
1. I press F8 during startup, but there is no entry "Dell factory image restore" or something like that (I even tried each one entry but nothing factory imagine restoration).
 
2. by starting with a Ubuntu live cd, I can see that there is a partition that contains (among other files and folders) that image (:\dell\image\factory.wim) and a Tools folder where there are files imagex.exe and pcrestore.exe
 
3 one... Using a pen drive usb bootable containing a bootable back version, I Prime the system. I also put in the usb pen, ntfspro.exe in order to read the ntfs partition
b. I went in D:\Tools and run this command:
> PCRestore.exe --> but I received an error message indicating that this program cannot be run in dos mode
c. so I tried this other person (I've read here in the Forum):
> imagex/apply c:\dell\image\factory.wim 1 c:\ --> but I got the same error as above, it is impossible to run this program in dos mode
 
4. in addition (and I think it's weird), I tried to boot with the dvd operating system shipped by Dell with the laptop: loading at startup of Windows, but just after the progress bar (green) appears at the bottom of the screen, it blocks showing again this bad blue screen!
 
 
Now I don't know what I can do!
 
 
.. .Please help me!
 
Is there a way to restore the laptop with the Dell factory image?
 
Thank you
Orlando

orlando1,

Thank you for using the Dell Community Forum.

When you press F8 and the menu, choose the option which reads 'Repair your computer' and follow the menu to restore the system.

This utility formats the partition of hard drive to the operating system before you restore the original image. This means data on that partition is deleted and cannot be retrieved.

If you create a second partition with a third-party utility, Dell Factory Image Restore remains unchanged until the partition of the image is not deleted.

Tags: Dell Software

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