Inspiron 15r-5537 portable external microphone not recognized

My laptop has a combo with a picture of a helmet on the subject, but when I plug the headphones only the helmet part works even if the computer fails to recognize the microphone. I know that this is not a problem with the microphone as I tested it on my phone and it works perfectly.

Specs: windows 8.1 64-bit, 15r 5537, card realtek sound

I don't know what comes with this Realtek audio driver. I have a combo Jack too, but my laptop is a Latitude with IDT. My recording tab has options for "Jack Mic" and "internal microphone".

Try to go into the control panel and see if there is a list for Dell or Realtek Audio Manager. If there is maybe a few options here, I don't know.

Tags: Dell Laptop

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