Inspiron 15z 5523 Ultrabook turning is not on - no response

Hello, got my laptop about a month ago and was working fine up until yesterday. I had just closed the other night after charging. Then, there was nothing - no boot, no LED with charger, no fan. I checked the charger works no doubt, so I'm afraid that there is a problem with the motherboard. Since this is a ultrabook, I could not remove residual electricity because the battery is built into the laptop. If I could get some advice from withdrawal, as well as possible alternatives, would be great! Otherwise, I wonder if it would be possible for a technician to come have a look ASAP? I am a college student and I have no way to make it in the center of repair :(

Hi Kathartic,

I suggest you try the diagnostics running in the press and with the Fn button and turn on the laptop and the diagnosis to select from the list. If the diagnostics displays an error, please answer with the error of law.

If it is impossible to run the diagnostics are looking for beep or flashing Lock lights up when the system is turned on. Also check the status and the color of the power indicator and include in the response.

Also check the State of the adapter LED, LED on the AC adapter is not lit (when it is unplugged the laptop), reinstall the brick and cable. Still, if the led on the AC adapter is off, replace the power cord & adapter only, otherwise follow the next step.

If the AC adapter LED goes out after connection to the laptop, the problem may be the motherboard of the laptop.

Answer with results for additional assistance.

Tags: Dell Laptop

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