Inspiron 7347 touchpad problems

I got my Inspiron 7347 for a few days.  When using the battery, the touchpad exposes some quirks that make this extremely difficult to use as a laptop P:C.

The mouse on the touchpad hangs intermittently, sometimes for several seconds.  This erratic behavior makes the mouse terribly difficult.

When scrolling with the mouse on a vertical scroll bar, right-click for the Office menu keeps popping up.  I have to move the mouse out of the scroll bar, left click to get rid of the right click menu and reposition the mouse on the scroll bar.  Sometimes this behavior is constant when you scroll a page long, it is impossible to use the mouse to scroll.

I searched this forum to find answers, but what I find is other users complain the same problems going back months.  This is one of the sons, started 09/11/2014, nearly two months ago:

en.Community.Dell.com/.../19606250

I struggle to understand how Dell can sell and PC are provided with a well-known set of very serious problems of touchpad.  My guess is that a new driver is needed - NOW!

All the answers?  Thank you.

The touchpad on my Inspiron 7347 was replaced under warranty.  A technician came to my house and swapped for a new touchpad.  Most of the problems that I had is now resolved.  He was not a software/driver issue in my case, but rather a faulty touchpad. The hesitation frequent moving of the mouse and gel disappeared.  The mouse is now pretty much behaving as expected.

A 'trick' I discovered - as the mouse moves when you click, I keep my finger of the right hand on the mouse pad and click on with my left hand.  Using two fingers tends to keep the stable mouse while clicking.  I think that the basic design of the mechanism of rattling is simply bad.  One of the technicians agree chat with me.  The trick of two fingers, it is achievable.

Tags: Dell Laptop

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