Inspiron 7559 refuses to activate the external microphone (speakers work well)

Hello

I have a new inspiron 7559 (about a month), 10 windows, updated everything, no conflicting antivirus, etc.

Since the beginning, I was unable to use my external microphone. I have a headset with microphone, on one of these micro + combined speaker 3.5 mm plugs. When I plug it in, the sound system detects my headset very well and his career to it.

It bugs a bit me that the system does not display the individual devices and windows to perform a control instead of the reports just one audio device, but okay fine, I can understand from a technical POV.

However, the real problem is that no matter what I do, only the built-in microphone is used, never my external on the plug 3.5 mm taken. He appears as a device, there is no setting for it in the sound system, and the system is not automatically switch to it when it is plugged. I can not all the sounds of it (no, it is not broken).

Any help would be appreciated, thanks.

Faziri
By "no adjustment for her", I meant that the driver is not exposing the detection or allow you to replace everything. All you get is the combined unit, and if it doesn't work, it's too bad.

Many or most models computer Dell laptop with material Reatek'a have a Manager named application Audio Dell or just the Audio from Dell, which is a truncated version of the Audio Realtek Manager found on other brands of computers. I don't know if the 7559 is supposed to have or not, but if so it should be installed at the factory and also the part of the support of the notebook page download driver Realtek.

Anyway, if you have the app it might give you a little more control.

Faziri
Any chance of dell step in and take care of an update?

I can't speak for Dell, but I want to emphasize that its roadmap is not good about the audio problems are fixed.

Tags: Dell Laptop

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