Install failures - KB973565 (error code 80004005) security update and Office 2007 Ultimate UPG. (1935 & 1310 error codes)

COMPUTER: CPU & BIOS: Intel Core 2 CPU * address email is removed from private life *; The version of the BIOS/date: American Megatrends, INC. 1101, 07/02/2007
System name: POLY595695; MFG: ASUSTek Computer INC.
Memory: 4 GB
HDD: RAID 5 with Intel RAID Controller: Intel ICH8R/ICH9R/ICH10R / / PCH SATA RAID Controller version 8.8
ROM: version 6.0.0.1017
3 Seagate 320 GB hard drives
SYSTEM MODEL: P5B - E

DUAL BOOT SYSTEM: Windows Professional XP & VISTA ULTIMATE SP2, Build 6002 6.0.6002 worm

The RAID system is a failed drive so it's currentl status "degraded".  I installed two new discs and got a replacement 3rd on the way after the latest RAID driver ver. 8.9 to 8.8 for the Intel of current top technical issues site. According to the Intel site, we reported recurring and random disk failure with version 8.9, which they have not been able to reproduce in their laboratory, but say that returning to version 8.8 has solved the problem for users with this problem.

WINDOWS UPDATE: Follow-up of the troubleshooting steps, but no information on the given error code, 80004005.  This security update is not constantly in the 2 months prior to the update of the change on hard drives or RAID driver.

OFFICE 2007 ULTIMATE INSTALLATION: Installation product without incident until about 85-90% full, then stops citing Error 1935.
Error Msg: "Error 1935. During the installation of the component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E} HRESULT: 0x800736B5. »
System says then it restores changes and then gives the error messge "Error 1310."

There is no answer to the 1935 specific or code for the 0x800736B5 to HRESULT error messages, but there are thousands of results for the 1935 error messages or 1310 General.  The actions proposed by these results are one) uninstall all earlier versions of Office, including the eligible upgrade software, I've done through uninstalling program and manually; (b) for .NET Framework 1.1 to repair or reinstall 1.1 or install version 2.0.  All THE proposed solutions have been tried, as the software was received on 08-11-09, but all have failed.

RRBldrs,
Not knowing all the things you've tried so far is a few things to get started.  Let me know if you did the or not.

Check your list of installed updates and check that the update does not already installed.

Clean boot of your PC, then try the update.

Download the KB directly on your desktop and then try to install.
Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Important safety KB973565 update installation failure. No information about the error code: 80004005. Also, the installation of upgrade Office 2007 Ultimate. 1935 and 1310 error messages.

    COMPUTER: CPU & BIOS: Intel Core 2 CPU * address email is removed from private life *; The version of the BIOS/date: American Megatrends, INC. 1101, 07/02/2007
    System name: POLY595695; MFG: ASUSTek Computer INC.
    Memory: 4 GB
    HDD: RAID 5 with Intel RAID Controller: Intel ICH8R/ICH9R/ICH10R / / PCH SATA RAID Controller version 8.8
    ROM: version 6.0.0.1017
    3 Seagate 320 GB hard drives
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    DUAL BOOT SYSTEM: Windows Professional XP & VISTA ULTIMATE SP2, Build 6002 6.0.6002 worm

    The RAID system is a failed drive so it's currentl status "degraded".  I installed two new discs and got a replacement 3rd on the way after the latest RAID driver ver. 8.9 to 8.8 for the Intel of current top technical issues site. According to the Intel site, we reported recurring and random disk failure with version 8.9, which they have not been able to reproduce in their laboratory, but say that returning to version 8.8 has solved the problem for users with this problem.

    WINDOWS UPDATE: Follow-up of the troubleshooting steps, but no information on the given error code, 80004005.  This security update is not constantly in the 2 months prior to the update of the change on hard drives or RAID driver.

    OFFICE 2007 ULTIMATE INSTALLATION: Installation product without incident until about 85-90% full, then stops citing Error 1935.
    Error Msg: "Error 1935. During the installation of the component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E} HRESULT: 0x800736B5. »
    System says then it restores changes and then gives the error messge "Error 1310."

    There is no answer to the 1935 specific or code for the 0x800736B5 to HRESULT error messages, but there are thousands of results for the 1935 error messages or 1310 General.  The actions proposed by these results are one) uninstall all earlier versions of Office, including the eligible upgrade software, I've done through uninstalling program and manually; (b) for .NET Framework 1.1 to repair or reinstall 1.1 or install version 2.0.  All THE proposed solutions have been tried, as the software was received on 08-11-09, but all have failed.

    It comes with Vista, upgrade install and activate Forum.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Hello

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    Try the steps to repair the .NET Framework in the following article.

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