Install KB3024777 to fix a problem with KB3004394 on Windows 7 and Windows Server 2008 R2 now not authentic
Separated from this thread.
Joachim
When first pose the problem? Was it before or after the December updates?
KB3004394 and KB3024777 appear in view update history? Or do they appear in installed updates?
Gerry, thanks for your post. I have the same problem as Joachim started this thread. I am running Windows 7 sp1. I have a Dell computer and it's certainly a legitimate copy of Windows (confirmed computer 'properties' and it is enabled).
By your post, I saw just to update and the KB3004394 (installed on 12/10/2014) and KB3024777 (installed on 12/12/2014) show as comfortable. I usually leave the Windows download updates automatically and I install them to stop. I watched the second update and according to Microsoft.com:
Install KB3024777 to fix a problem with KB3004394 on Windows 7 and Windows Server 2008 R2
The KB 3004394 update which was dated December 10, 2014 can cause additional problems on computers that run Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer.
My problem is, as of today 14/12/2014, I still get the pop up "this computer is running not windows genuine', even with KB3024777 installed.
Any thoughts?
Thank you
Bob C
Right-click on CMD
Click on run as administrator
At the command prompt, type the following commands:
slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)
xxxx-xxxx-xxxx-xxxx - represents your product key
Press enter on your keyboard
Then type: slmgr.vbs - ato (this will force the activation)
Leave the command prompt
Restart your computer
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