install new printer Epson WF-2530, will not install scanner drivers error message ' could not launchrequired program during installation, check the installation disc, and then run the installation again.

having a problem installing drivers for a new Epson printer scanner all in a WF-2530 on my desktop using windows vista

error message "could not launch the required program during installation, check the installation disc, then re-run the installer.

I managed to install the software on my laptop using windows 7.

spending some time with epson tech dept, after several attempts to solve the problem, they advised that it was a problem with the microsoft software.

have tried to install it on the internet from the site of epson, but same error

any help would be greatly appreciated

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Do you mean that you have downloaded the Epson driver?

http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=overview&OID=209709

Try using the wizard adding printer in the Control Panel, printers. In the wizard, select EPSON under manufacturer. If you don't see your printer in the list, click the Windows Update button. It will take several minutes (about 20) be patient, Windows updates the list. You should see a hard drive activity during the update.

If that wouldn't work, try to run the System File Checker:

Use the System File Checker tool to troubleshoot missing or corrupted on Windows Vista or Windows 7 system files
http://support.Microsoft.com/kb/929833?WA=wsignin1.0

Tags: Windows

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