Install Win 7 OEM disconnects, mouse and keyboard

Try to install Windows 7 Pro on NUC Intel core i5 system when Windows starts the installation and he asks for language... selections stop mouse and keyboard recognized so I can't complete installation


Try to load the BIOS on the device and reset the default settings of the BIOS, and then try again.

It is possible that the installation of the media can be corrupted. Download Windows 10 just to isolate the problem, then try to install to see if the problem persists:

Step 1: How to download official Windows 10 ISO files

Step 2: how: perform a clean installation of Windows 10

Tags: Windows

Similar Questions

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    So I went on the microsoft Web site to download the software/driver for my "Microsoft sculpt ergonomic mouse", but is the only driver/software they listed the "mouse and keyboard Centre 2.3", which seems to be for their mouse and keyboard...» I tried to install, but after installation than my other brand non-microsoft (mark i-rocks) 2.4 ghz wireless keyboard Connect is more to his receiver and I am unable to use the keyboard. I tried resynciing and everything but nothing works only as long as this "keyboard and mouse center 2.3" driver/software is installed, so now I have to uninstall that and just use the regular driver for the "microsoft sculpt ergonomic mouse" I have, so I can use my keyboard...

    I want to know, is there another older version of mouse only driver/software that I can use with my "ms sculpt ergonomic mosue?  Maybe the latest intellipoint mouse driver would work? What is the latest version and how to find?    or only the "keyboard and mouse Center 2.3" works with this mouse?  so in this case, I have no other choice than to use the generic mouse driver?

    Thanks in advance for the help!


    I finally thought to it. Apparently, when you install the software/driver "Mouse and keyboard Centre 2.3" for the "mouse sculpt ergonomic microsoft", it will install both the driver for mouse and keyboard correspondence pilot as well, even if I only have the keyboard.  I tried this software even with my old microsoft natural wireless laser mouse 7000 and time that he installed only the mouse driver. I'm guessing that the nano-receiver for the mouse ergonomic sculpt can receive both the ergonomic keyboard and ergonomic mouse? .

    If the software installed one "microsoft USB dual receiver Wireless Mouse" under "Mice and other pointing device" in the Device Manager and a "receiver double USB microsoft wireless keyboard' under 'keyboard '.  What I did is simply to go into the Device Manager and uninstalled the driver "microsoft USB receiver double wireless keyboard" and check the box to "delete the driver for this device" so that the keyboard driver will not return and be a pilot and leave just installed microsoft mouse, so now I don't have that the "microsoft USB dual receiver Wireless Mouse" and the generic driver keyboard "HID Keyboard Device" in Device Manager to the the microsoft place unwanted, one, now I can go ahead and install any brand wireless/wired keyboard and the microsoft keyboard driver no longer interfere with it.

  • How do we uninstall Center microsoft mouse and keyboard when I can't find the entry so that it doesn't matter where

    I tried to install Microsoft and center mouse keyboard or intellipoint may I use one of my Microsoft Mice. They are both wireless and when I tried to install the center of the mouse and keyboard, I got a prompt that he neede to be uninstalled before it could be reinstalled. That's fine, but the entry is not found in the directory or the start menu. Same thing with the Intellipoint. A States there already an installed updated version or a previous version installed and must be uninstalled before you can reinstall. It's also the not found in programs and features or the directory or the start menu or the Program Files folder... You feel me again? How can I uninstall if I can't? I used the Microsoft fix - it for install and uninstall, but it asks for a code of product number 38 of the center of the mouse and the keyboard in order to uninstall. I am at a loss as the way which these uninstall at least that I get directions to the registry uninstall or the product code so it is possible the MS Fix - it.

    Hi, Julio99,

    Don't you see not peripheral compatible HID in one of these places?  Look in the Device Manager, programs and features/uninstall programs

    Have you used this MSFixit?

    Run the fixit and check.

    Solve problems with programs that cannot be installed or uninstalled

  • OEM usb mouse and usb keyboard Freeze, disconnect automatically w/eject Sound

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    A few points:

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    2 when I arrived to the Device Manager, it says device keyboard HID and HID - compatible mouse.

    3. There is no drivers to roll back to, and if I update driver for each device, windows tells me I use the latest version of the driver.

    4. I tried a clean install of Windows 7 and it does not solve the problem. (Exaggeration, I know. "I have a lot of time).

    5. I'm tired a clean install of Windows 8.1 and it does not solve the problem. (Again, I know, exaggerated, but I was curious).

    6. in other words, I have exactly the same problem on Windows 7 and Windows 8.1.

    7. I tried to use all the different USB ports on my PC and the same problem persists. I don't think that it's a problem of USB hardware in any case, given that the freezing of the mouse and the keyboard are occurring simultaneously, and each device has its on usb port.

    8. this problem is new in the last month. Never had anything like this in the last 2.5 years.

    Thanks for any help.

    Hi JJ,

    Thank you for your update. Much appreciated!

    Basically, for Windows 8.1, you will need to update the drivers more recent. So, you need to update the drivers for the chipset from the Dell Web site, and if it does not, you may need to contact the manufacturer for updated versions. Also. Please check in the Device Manager and uninstall the drivers of HID devices (under keyboard) and changes in the Update window to do not to install the updated driver. After uninstalling, restart the computer and then install the drivers for the devices and drivers chipset on the manufacturer's Web site. Check if the problem persists.

    Please post back your results for assistance.

  • USB mouse and keyboard stop working after I have install Windows Update KB2913431

    After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

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    I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

    I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

    I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

    Thanks in advance for your suggestions you have!

    Edit: I thought I could include other system information.

    Motherboard: Gigabyte P67A-UMD
    -Drivers for integrated components:
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    Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
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    Mouse: Logitech (MX518) G3 mouse optical - wired
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    Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

    In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
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  • my wireless mouse and keyboard do not with windows xp after you install a new battery.

    my wireless mouse and keyboard do not with windows xp after you install a new battery. they work very well in the diagnosis.

    Hi nwecker,
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  • Can't install/uninstall Microsoft mouse and keyboard Center!

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    Thanks in advance

    Hello spmisik,

    Thank you for the question!

    I'm sorry to know that have problems you with Microsoft Center of mouse and keyboard. As I understand well you can't install/uninstall Microsoft Mouse and keyboard Center.

    I need to ask you some questions to help you best.

    1. the problem persists with a particular application?

    2. were there any changes (hardware or software) to the computer before the show?

    Run the fixit and check.

    Solve problems with programs that cannot be installed or uninstalled

    Answer to us if you are having problems with Microsoft Mouse and keyboard Center or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

    Good day!

    Hope this information helps.

  • Mouse and keyboard not working only not with the ERD in Windows 7 and Windows 7 install disc

    I have a Dell XPS 8700.  I just did an upgrade to an SSD.  The DSS started once with no problems, then it wouldn't start.  I get an error message 1 MBR.

    If I do a F12, I am able to boot from the SSD drive and everything works fine, but if any process requires a reboot it will not work.  IE, windows update that requires a restart does not update because it cannot restart.

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    Hi Navneet,

    Thank you for responding.

    Did you change the computer other than the upgrade to an SSD?

    Yes, I have, but that was before the SSD.  I upgraded the video card and added a 1 TB of HARD drive data.

    What is the complete error message you get on the MBR?

    The message reads as follows;

    "MBR 1 error.  Press any key to boot from floppy. »

    There is no floppy drive installed and I even tried to start with only the connected SSD.

    Are you an error code?

    No error code.

    As for changing the BIOS, I am not satisfied with messing with the BIOS, if this isn't an option.

    After thinking about this problem, I think that Dell has disabled somehow able to use disc repair/install "Windows".  I say this because they have disabled the ability to create a disk to repair Windows out of the Dell system and cannot create a Dell recovery disk.  Also because Dell has changed the MBR it wouldn't do any good to reset the MBR to the default value of Windows and the Dell recovery disk does not give you the ability to recover the MBR manually only.

    I decided that the best option was to do a clean reinstall of the OS, and that's what I did.  Everything works great for now.   It is a PITA, but nothing that I have not done before.

    Thanks again for your help...



  • Win 7 mouse and keyboard freeze

    I watched several discussions in the forum, but I have not seen a real answer to this problem.

    I have a wireless comfort 4000 keyboard and mouse wireless laser 5000 (mouse and keyboard). I have a motherboard with the NVIDIA 630i chipset and NVIDIA 8600 video card. I am running Win 7 pro x 64.

    a seemingly random times my mouse and keyboard freeze. Tasks appear to always run and my light in on the disk activity. Sometimes, the HARD drive activity light is solid and sometimes it flashes. I used to be able to solve the problem by pressing standby on my keyboard, but this doesn't work anymore. Sometimes the mouse a keyboard will unlock, but most of the time, I have to restart.

    I found a reference to KB976972 about NVIDIA USB but it does not solve my problem.

    I found a great respect by using a USB mouse instead of a wireless mouse. I don't have a USB mouse, and also if it is a Microsoft wireless mouse problem should fix it.

    I found a reference to the removal of KB9980302 to fix the problem.

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    I saw a method to change the management of the power supply for the USB hubs.

    What I didn't know is an answer that everyone says has cured the problem. A lot of people have this problem. Someone from Microsoft can he solve it please?


    Check out these links for a fix-

  • Mouse and keyboard on Sony Vaio laptop does not. It seems, tried everything. (win 7)

    A few days ago, my mouse integrated on my computer laptop everything just stopped working unexpectedly.  I restart my computer and on the login screen, I realized that my keyboard did not work also.  I got my hands on a keyboard and a usb mouse and managed to integrate windows where I tried a restore system since a few days earlier.  When I started my computer, I was greeted with a screen icon and mouse balc.  After having tried everything, I backed up my hard drive and did install a clean windows 7.  My mouse and keyboard still do not work.  The computer recognize my keyboard, but not my mouse, and I tried to uninstall and reinstall the drivers.  I have reset the BIOS, everything.  I should mention that the keyboard works fine in the configuration menu of f2 and f8 one too.  It seems just, nothing associated Windows.  In addition, the mouse and keyboard do not work in safe mode.  suggestions please!  My computer is a Sony Vaio laptop, around the age of 3 months.

    Given that the laptop has just 3 months, get in touch with Sony VAIO support:

    Support for Sony VAIO, 24,26,66,9,70,5,72

  • Wireless USB mouse and keyboard no longer works when disconnected and then reconnected. Cannot connect to system to be solved.

    I am facing a problem on my XP machine.  Here is what happened...

    I unplugged all devices and USB keyboard and mouse USB in order to move to another office.  Then I put everything back in place, then started my machine.  Mouse and keyboard not responding do not, so I can't connect it to resolve the issue.  Tried in safe mode without success.  My mouse and keyboard are made from Microsoft and are wireless.  Unsuccessful despite everything I try.  Any ideas?

    Hi Nascarfan48,

    Thanks for the update. We recommend that you check if this article helps you fix the current number:

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Mouse and keyboard Center does not detect MS Trackball Optical

    When I plugged a Microsoft Trackball Optical on my laptop running Windows 7 Ultimate, it automatically downloaded and installed Microsoft Mouse and Keyboard Center - who said no. Device detected detected.

    Awesome! A Microsoft program that cannot detect automatically detected Microsoft device that is on the list of devices supported. So amazing that I could just cry, laugh or both.

    Strange thing however, on my desktop PC, also under Win 7 Ultimate, there nothing done except that work when I plugged an identical MS Trackball Optical.

    Hi GreggEshelman,

    I suggest to install the keyboard and mouse last Center from the following link and check if it helps.

    Mouse and keyboard Center 2.2 (formerly IntelliPoint IntelliType Pro)

    You can also refer to similar:

    Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

  • Mouse behaves badly after the update MS Mouse and keyboard Center

    I use a model wireless MS Mouse 4000 and MS Mouse and keyboard Center worm installed.  Since this update the scrolling behavior does not work correctly.  In a particular program (a simulation game), scrolling works much too fast.  If I go into the centre of keyboard and mouse and adjust the scrolling speed, it works well.  But when I restart the previous settings seem to be lost, so I have to put once again.  I use Win 7-64 bit.  The mouse worked fine before the version.  Any suggestions?  TIA

    PS I vaguely recall a default update but can find no trace of that.  Running MS Mouse and keyboard Center seems normal.  There is no obvious command 'save settings', so I guess it does it automatically.


    Hi Paul,.

    Thanks for posting your question on the Forums of community of Microsoft.

    Check out the link and follow the steps in the article:

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    See also:

    Mouse, touchpad and keyboard with Windows problems

    Check out the link and check the number of the update has failed.

    See the Windows updates are installed

    If you are able to get the number of the update failed, try to install the updates manually.

    Hope this solves the problem.

  • Mouse and keyboard no longer work after fixing drive dvd - Satellite A100-147

    My DVD Player wasn't working, so I fixed it with the help of some advice from a forum: go to regedit to remove the 'previous' and 'high' or something, I have a catalog specified.

    But then the keyboard and the touchpad is dead in Windows. Nor can I use an external keyboard and mouse.

    I tried to start it in safe mode and with the last settings that worked. None succeeded. Apart from the fact that the keyboard actually works to make choices, therefore, a question Ms.

    Ideas/fixes would be greatly appreciated.

    Computer: Equium a100-147
    OS: XP media center w/sp2 (I think)

    Maybe you deleted the upperfilters wrong or additional / lowerfilters?
    The correct key is {4D36E965-E325-11CE-BFC1-08002BE10318}

    Boot safe mode.
    Go to control panel-> Add/Remove Programs control
    Uninstall all software Mouse/touchpad/keyboard/logitech that can be installed
    Go to Device Manager
    go to view - > click on 'show hidden devices '.
    Delete all devices under "mice and other pointing devices" and "keyboards".
    XP should detect the mouse and keyboard and install the drivers.
    Download and install the driver for the touchpad to the A100 section drivers on the Toshiba site

  • Microsoft wireless mouse and keyboard

    When I scroll upward or down with the mouse, the result is delayed by a second or two. Otherwise, works well.

    Hi RobertBoivin,

    1. you have made no changes to the computer before the broadcast took place?
    2. what operating is installed on the computer?
    3. What is the number of the model of the mouse and keyboard?

    Method 1
    Try the steps from the following links:

    The problems with the mouse button or scroll the parameters

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    Method 2
    If the steps above fail, then I suggest you to update the mouse drivers by selecting the model number of the mouse from the following link:

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