Install Windows 8 Pro on window 8 does not affect it Pro Windows, no HYPV
I bought a machine with Windows 8
I bought a new Windows 8 Pro.
I installed Windows 8 Pro on Windows 8
Control Panel, system does not show window Pro 8, just Windows 8.
I was unable to install HYPV.
I called Microsoft Support and after some time, the engineer was able to fix it for me.
Today, I tried to do a restore on Windows 8 Pro and it says that it failed.
Dialog box said, seeking resolutions.
He went far and nothing
Still, I have installed Windows 8 Pro.
I went to the HYPV facility, and it was not an option.
I looked on the Control Panel, system, and it says: Windows 8, Windows not Pro.
I called the new Microsoft support, which proved Omnitech support or something.
They have accessed remotely in my machine, ran some application, then said, "Oh, he concluded that all these junk files, registry settings, basic stuff these programs always show and that was probably the cause of the problem."
For them, I mentioned I had a SR on this back when, these parameters do not result in this question and Microsoft engineer has been able to fix, and there was no response.
As people at Microsoft have been able to fix it for me, I would like to know what they did, so I can apply the same fix.
Remote MS - guy in my machine and was able to run something that fixed it.
Apparently it's a bug in the Windows Installer process 8.
I'm afraid that this could happen again, and I want to be ready for it.
Any help would be appreciated, even someone who can find this original SR, a KB or something
Thank you
RichLoba
Hello
Since we do not know what software or tools were used by Ominitech support to solve the problem. As you mentioned that the problem has been resolved with Omnitech support, you must have had a session of cat or a call with the support of Omnitech session. Then I suggest that you contact them with the number of file or request that you received service.
http://www.omnitechsupport.com/
Tags: Windows
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