Installation and first run of the FF, I get a box that obviously requires a response, but it contains no words, and does not occur when you click it.

Installation and first run of the FF, I get a collection box that is displayed for about 5 seconds after the program loads and displays the first screen. It obviously requires a response, but it contains no words. The box doesn't cause any Word show either. the screen takes over and no other button cannot be clicked: I have a hardware failure on FF.

Empty the gray bar, box, box white, question mark?

This irritating box was related to an add-on for AOL. In order to remove the extension of the problem, you will probably need to start Firefox in Safe Mode so that it does not work.

You need to close Firefox anyway, you can, for example:

  • ALT + F4
  • Right click of its mosaic on the taskbar > close all windows
  • (Ctrl + Shift + Esc) Task Manager

To start Firefox in Safe Mode, hold down the SHIFT key while double-clicking the shortcut.

A small dialog box should appear. Click on 'Start mode safe' (not update).

Then you can go to the Add-ons page using either:

  • CTRL + SHIFT + a
  • "3-bar" menu button (or tools) > Add-ons

In the left column, click Extensions. Then on the right, locate AOL.

A little luck?

Tags: Firefox

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